Upgrading from RH6 to RH7 - table of contents difference

[mdelgrande]

Hello -
I created a project in RH6 and I upgraded to RH7. I made a copy of the project and opened in RH7 and the table of contents is not the same as the one created in RH6. It's missing books I created. Can anyone tell me what I might be able to do to get the TOC exactly as I had created? Is there a file that I can copy that contains this information form my RH6 project?

I have both verions of the software on my desktop but I only run/open 1 version open at a time. Not sure if that has anything to do it with it but thought I 'd mention it.

Thanks in advance -

[Captiv8r]

Hi Manola

Assuming you are using RoboHelp HTML, behind the scenes the Table of Contents (TOC) exists as a file that uses the same name as your project, but with a file extension of .HHC. You could try copying the .HHC file from the old location to the new and see what happens.

Normally RoboHelp just uses or points at the same .HHC when you upgrade. So your situation is very curious to say the least.

Cheers... Rick

[Peter Grainge]

Did you purchase a full RH7 licence or an upgrade? If you only purchased an upgrade, then you are not entitled to continue using RH6 and it may well be the install has not gone correctly as a result.

Not sure but we have seen an instance with an earlier version where someone only purchased the upgrade and it affected things.

[mdelgrande]

Thanks Rick and Peter. We did purchase an upgrade only and I have removed RH 6 from my desktop. I was able to open the project in RH 7 and I do have the table of contents now.

However, now I can not open any topic. Each topic has a red x on the icon next to the name. Can I fix this and how would I do it?

Again, thanks for your help getting me this far.

Manola

[Peter Grainge]

You needed to uninstall both and then just install RH7.

Red X where? TOC, Project Manager?

[mdelgrande]

I'll try uninstalling both also. Thanks. The red x is both on the TOC and Project Manager under the Broken Links folder.

I can generate and view all topics but none of the graphics are visible. I also noticed that I do not have any project Files except one which is fine, I can see and edit it. The only folder that has files in it is the Broken Links.

[Peter Grainge]

Sounds like the CPD might need to be renamed before you reopen the project.

Try the reinstall first, then the rename. Then post back what the status then.