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Continuous "Loading Topics"

New Here ,
Nov 04, 2009 Nov 04, 2009

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Out of the blue, and, for as far as I can tell no reason, ALL of my html projects have trouble opening in Robohelp 7.  After selecting the desired project (and I repeat that this applies to all projects and even very old versions of my projects) from the Starter, the project does appear in Robohelp, but I can't do anything with it because it is very busy "Loading Topics."  This happens for a while, maybe 2 minutes or so, and then I try to open up an HTML doc but when I move the mouse, the "Loading Topics" starts again.  Every time I move the cursor, RH starts loading topics.  This can go on for hours and I just given up waiting at that point.  As a result, I no longer have access to my projects.

What I have tried:  Rebooting, Uninstalling and Reinstalling (on XP), installing RH from scratch on an another machine altogether that has Vista on it.  All yield the same issue of never-ending loading topics.

Any help in this matter would be greatly appreciated, for I'm completely stuck and in a total panic.

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New Here ,
Nov 04, 2009 Nov 04, 2009

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One more thing that I've verified... I can open up one of the projects that come along with RH, such as the Clownfish School project.

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Community Expert ,
Nov 04, 2009 Nov 04, 2009

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Are your projects on a network drive? If they are, copy one of your backups to your hard drive and try opening it from there.

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New Here ,
Nov 04, 2009 Nov 04, 2009

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Projects are all local.  No network connection at all anywhere.

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Community Expert ,
Nov 05, 2009 Nov 05, 2009

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The first thing I would try is to create a copy of one of your projects, rename the CPD and then try again.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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