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Importing RoboHelp7 for Word project into RoboHelpHTML - error

Explorer ,
Nov 10, 2009 Nov 10, 2009

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I am trying to import my RoboHelp7 for Word project into RoboHelp7 HTML so that I can include Captivate App Demos in my help project. (As I don't seem to be able to find out how to do that in RH7forWord.)

I make a copy of my project directory from RH7forWord. I then open RH7HTML and choose to open the hpj project file in the copy directory. It works for a bit and then reports "This project is from a newer version of the program. This project is no longer compatible with this version. Please make sure you have the newest version installed."

I have rebooted, ran all updates to all Adobe products and rebooted again. It still reports the same error.

What can I do to start using RoboHelpHTML on my RH7forWord project?

Thanks,

Jeff

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Community Expert ,
Nov 10, 2009 Nov 10, 2009

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Have you had the RH8 trial installed?

What happens if you creat a new RH for Word project and then follow the same procedure?


See www.grainge.org for RoboHelp and Authoring tips

Follow me @petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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Explorer ,
Nov 10, 2009 Nov 10, 2009

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Ok - I have to admit complete brain fart idiocy here. I thought I was using RoboHelpHTML v7 and I was opening v6. Both of which I have on my system, and the desktop icon for the latter I have mis-named.

Very sorry for the wasted bandwidth and thank you for taking the time to respond Peter.

I will start a new topic on going from RoboHelp for Word 8 to RoboHelp HTML 8 in a moment that I hope you will take the time to offer advice on.

Thanks and apologies. I know it is ridiculous to make such a mistake.

Jeff

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RoboHelp Documentation
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