I've been asigned to build a package for a silent
installation of Adobe RoboHelp V7.
The installation itself was successful but during the first
start of one feature (RH for Word or HTML)
the user is asked to enter a valid key.
I've tried to avoid this process using the command
C 😆 msiexec /qn /L* “<Log file>” /I
“<Path to RoboHelp MSI file>”
SERIALNUMBER=<serial number>
but it did'nt work.
Any ideas for the reason? Thanks in advance for your help.
Thank's for your post.
Unfortunately does this command using SERIALNUMBER not work
on Windows XP Clients.
Is there any alterantive for a silent installation so that
the user later one does not need to enter ther serial number?
I found out a way how to run a silent installation of Adobe
RoboHelp V7 with WinXP.
After installing the software manually a new file ist created
in
C:\Program Files\Common Files\Adobe\Adobe PCD\cache called
"cache.db".
If you compare this file before and after the input of the
serialnumber you can assert that the serialnumber was inscribed
into the cache.db. So by replacing the old file with the new file
within the installation process solves the problem!
I have learned that this approach could lead to serious
problems.
I understand that the file contains machine specific
information and there is potential that messing with it could stop
all Adobe products on that PC from running with the only solution
being a reformat!
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