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    "Cannot use adobe reader to view pdf in your web browser" error in Windows 7 and Acrobat pro 8.1.7

    Bob TMT Community Member

      I get the error "Cannot use adobe reader to view pdf in your web browser.  Reader will now exit.  Please exit your browser and try again" in Windows 7 x32 and Windows 7 x64 with Acrobat pro 8.1.7.  This happens when trying to open  a PDF file in Internet explorer 8.0.760 or when I open a PDF in Quickbooks 2008.  If I answer ok or cancel the file opens normally.  If I open acrobat 8 first then the pdf files open as expected.  I also tried a copy of Acrobat reader with no difference in the outcome.  Since this happens on two different computers one fresh copy of windows 7 x64 the other an upgrade to windows 7 x32 and they used to work before the change to windows 7, I assume there is some kind of incompatibility with windows 7 and acrobat.  Is this a known issue and will it be fixed in an update to acrobat in the near future?

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