• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

RoboHelp X5 activation (yet again)

New Here ,
Oct 12, 2009 Oct 12, 2009

Copy link to clipboard

Copied

Hello everyone

It has been ages since I posted here and I haven't used RoboHelp X5 in ages (We have migrated our project to MadCap Flare) so please bear with me.

I need to open an historical project with RH X5 to have a look at some CSH stuff.

To my surprise, I am asked to activate my copy of RH X5 and have discovered on the Internet that this was a known issue.

I read snippet 100 of Peter Grainge's website and tried to follow the steps described there and in

http://www.adobe.com/support/robohelp/downloads.html

However, or I need new glasses, or I am very tired, but I cannot find the mentioned X5.0.1 and X5.0.2 patches (looks like their hyperlinks have been removed from the document), nor the links that are apparently provided for cases where the auto-update feature is not accessible (which is my case, I cannot get in).

Can someone help?

Thanks in advance!

Views

1.7K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

LEGEND , Oct 12, 2009 Oct 12, 2009

See this link to enable you to run RHX5 without activation.


Read the RoboColum(n) for a tips,  tricks and musings on the Technical Communication Suite products.

Votes

Translate

Translate
LEGEND ,
Oct 12, 2009 Oct 12, 2009

Copy link to clipboard

Copied

See this link to enable you to run RHX5 without activation.


Read the RoboColum(n) for a tips,  tricks and musings on the Technical Communication Suite products.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 12, 2009 Oct 12, 2009

Copy link to clipboard

Copied

Hmm, I think I am being thick today. Finally found the links to the patches, which to be honest, are not easily identifiable...

It is nice to hear from a "familiar face". Thanks Colum.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 12, 2009 Oct 12, 2009

Copy link to clipboard

Copied

See instead Snippets on my site. The second patch is badly labelled and I cover what you need to click.


See www.grainge.org for RoboHelp and Authoring tips

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 13, 2009 Oct 13, 2009

Copy link to clipboard

Copied

Good morning Peter (long time no see!)

Thanks, I used your snippet as you are right, the patches are not easy to find. All fine now, I can open RoboHelp again .

Thank you again to Colum and yourself.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 20, 2009 Nov 20, 2009

Copy link to clipboard

Copied

I changed computers, I installed X5, and I have run the 501 patch but get the following error for the 502 patch:

Unable to locate file.

c\users\name\AppData\Local\Temp\_isE5BF\RoboHelp Office X5.0.2 Update.msi.

I have tried saving/running the patch to the RoboHelp Office folder and I have tried saving/running the patch from this temp folder.

Has anyone seen this error before?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 20, 2009 Nov 20, 2009

Copy link to clipboard

Copied

I believe that Peter Grainge has a whole chunk of detailed instructions on his website about this antique product. Check out his posts - his signature has his website address in it

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 20, 2009 Nov 20, 2009

Copy link to clipboard

Copied

LATEST

Scratch that.

I did manage to get the X5.02 patch to run - apparently I didn't curse enough the first 10 times.

Now I am at the same VB .dll error that has been previously mentioned.

Not successful, but a little further....

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp