2 Replies Latest reply: Nov 21, 2009 1:27 PM by DianeMarieDennis RSS

    Remotely disabling documents

    DianeMarieDennis Community Member

      Hi!

       

      I sell downloadable forms and sometimes when people purchase and download a form, they then dispute the purchase with their CC company.

       

      I automatically lose disputes because my products are non-tangible.

       

      I'd like to be able to remotely disable those people's documents because they shouldn't be able to use it if they aren't paying for it.

       

      Is it possible for me to disable a document that someone has downloaded to their computer?

       

      Thank you!

      Diane Dennis