The 11-16-09 Forum Maintenance Did Not Work
Bill Hunt Nov 22, 2009 7:44 PMAdobe had a gold mine. Their product fora filled the gap that their outsourced T/S and C/S were no longer filling.
Many users realized that there was a much greater liklihood that almost any problem, with any Adobe program, could be solved by the fora, and by the users. I have even recommended such for years, even back when Adobe T/S was a different animal.
Now, as of Black Monday, Nov. 16, 2009, with the "maintenance" work, these fora are nearly useless. Many of us have lost the ability to use the "camera" icon to attach an image to a post. The "automatic" line break is a real problem. It now comes long after several lines of text have been typed, and is never where any editor would place it. The "block quotes," that only work every third, or fourth time, all contribute to users not wanting to bother with helping all the other users.
This has become a very bad joke by Adobe. I am considering just giving up helping others, and letting them contact Adobe T/S for everything. Let all the users deal with Malasia, or wherever, and we'll just be done. If Adobe and Jive cannot fix these faux pas, then they deserve the derision that they get. [Don't you love those line breaks?] I am tired of having to wear out my Backspace key to fix this stuff. I am tired of not being able to do a block quotation. I am tired of not being able to attach an image, of approved size and type, that the OP can see, without waiting days for it to go through queue. I am tired of being hampered trying to help Adobe users, when I have the answer. I will just tell them to contact Adobe T/S, wherever it's located this week, and to also send a Bug Report for every problem. This has gone from bad to worse and is just not acceptable. I do not know what the Nov. 16, 2009 maintenance was supposed to fix, but it was as big a mistake as the forum changeover. Someone's head should roll on this one. You can sign me "someone, who has a lot to offer, but is getting fed up with these fora." Adobe, you had a gold mine here, but are not only turning your back to the potential, but are driving away the folk, who can fill the gap left by an ill-advised move of T/S to some cheap, country in the 4th World. At some point, the script, "uninstall/reinstall" runs thin. <Rant Mode OFF> Hunt PS - I realize that these words will not reach Adobe. I post that to most rants in the product fora. I know that the poor MOD's in this forum will have to come in and calm me down. That should not be their jobs. They have other, and more important, jobs to do. Still, this has become such a bad joke that I cannot contain myself any longer. BTW - I started with the Adobe fora, long before the Internet. Back in those days, it was only NTTP, and Al Gore had yet to invent the Internet. I ain't no newbie at this. Don't let the 2002 start date fool you.






