RH7 trial expiry broke RHX5

[JanetSwisher]

Several months ago, I installed the trial version of RH7. Making a purchase wasn't urgent, so I let the trial expire.

Now I need to work on a help project again, and when I try to run my licensed copy of RH X5, it claims it needs to be activated. Not surprisingly, it can't reach the Macromedia activation server. I uninstalled RH7, but RH X5 is still broken.

This seems like extortion to get me to upgrade.

Any suggestions?

[Peter Grainge]

I don't think so. I last installed X5 within the past twelve months and there was no problem. I am more inclined to think that the RH7 installation has somehow clobbered things, one of the reasons I advise against installing the trial on a production machine.

Maybe uninstalling X5 and reinstalling would help. You might need to do the full uninstall. See Installing RH on my site.

[Peter Grainge]

Have you tried Telephone activation?