Error when pressing F1 in messageboxes

[doushi]

I am currently working on a .net windows application.

I expected users to press F1 in the main screens.  These are the forms modified during design time to contain the proper index numbers for the Help file.  However one of the users pressed F1 in our of our error messagebox.  This is the dialog box that opens when you use Messagebox.Show().  I was expecting for the Help file to appear and be opened in the index of the form.  But instead we got the error "Help URL '' is not valid.  Parameter name: url."

Please advise.  Thanks.

[Captiv8r]

Hi there

Sounds like your developer doesn't know how to code the link?

There really isn't anything you need to do with it (unless you are the developer of the app) as this is the responsibility of the application developer.

Cheers... Rick

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[doushi]

Hi.  Thanks for the reply.

I actually am the developer of the application and I am working with another person on coming up with the Help file.

The Help file comes up fine when F1 is pressed on the screens/forms.  It's only when F1 is pressed on the messageboxes that we get the error.  Since the messageboxes are not design time objects, I am at a lost as to why the index of the screen where it was triggered from is not sent to the Help file.

Is there a setting somewhere that we can set in Robohelp for something like a default URL of sorts?  Thanks.

[Captiv8r]

Hi there

Unfortunately there is nothing I'm aware of that could be done in RoboHelp to make any change. What you are asking is similar to asking someone how to climb inside a Taxi, not tell the driver anything and expecting him to know where you live and take you there.

There has to be some sort of code somewhere in the application where you specify the help call. RoboHelp doesn't know a message box from a soap box. It simply creates content that applications link to.

Sorry. I do understand that I'm not being very helpful here. But you need to be asking this question of other application developers. Not of help developers. The vast majority of us have no clue about the codes needed in order to summon help. We just know it happens and the way it happens is different for each development environment. (C, C+, C++, C#, DotNet, etc)

Cheers... Rick

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