skin does not show up when incorporating .flv file (Captivate 4)

Report · Dec 18, 2009

Hey folks, I am tired of beating my head on the wall, so here is my situation:

I am attempting to have Captivate 4 call up a .flv file. I am using Captivate's built-in feature to associate this file to the Captivate project. Everything seems to go fine, but when I publish - no dice. A skin .swf is created, but does not appear in the published project. Blank space where the skin shows up in the raw project and the preview of the project.

I have checked addresses. I have tried relative and absolute paths. I have re-done everything. I cannot make this work. It may well be something simple and foolish, but I am getting rather frustrated. I have searched the forums for this type of issue. I did see some conversation about a skin with underscores ("_") having difficulty, or missing "metadata". I am using the skin Captivate is choosing (which has an underscore in it) so am curious why this is an issue, and my brain explodes when I try to understand metadata...

My primary goal is to simply get the flv to play in a published Captivate 4 project.

Please help!

Thanks!

- nuguy

Report · Dec 18, 2009

Hi there

Are you referring to the "Skin" as in the playback controls for the FLV itself? Or the overall playback controls for Captivate?

I suppose the logical step to take is to determine if your issue lies with Captivate generically or only this project. My guess is that it's only this project.

To easily confirm things, create a new blank project and publish that. See if it behaves as one might expect. If so, your Captivate project has an issue that you need to address. If not, you may need to reinstall Captivate.

Cheers... Rick

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Report · Dec 18, 2009

Thanks for the quick response.

The playback controls for the video.

Captivate has been functioning flawlessly in all aother aspects. This feature has never worked for me. I originally thought it was an issue of my lack of skill. Now I am wondering if the feature for associating a .flv to a .swf is a "functional" as Captivate's ability to deliver SCORM data via e-mail...thus, I question the need to reinstall. I am not trying to be insulting, but trying to figure this out.

In continued appreciation of any and all assistance...