1. Does Adobe Premiere Elements 8 work for you with standard videos for simple editing?
Never. Crashes every single time I have tried to use the program. It crashes at various random times on miniDV video from a Panasonic GS400. Magix, PowerDirector and Widows MM edit this same source material without issue. I have absolutely no interest in spending countless hours on the phone with a guy from India or wherever telling me to uninstall and reinstall the program or do a clean install of Windows, or reading something from a script that obviously has nothing to do with the problem, only to have the phone conversation cut off and it be impossible to reach the same person again, only to have to start over. Here is the latest crash example.
1. Launched PRE8
2. Opened a project from the welcome screen. Project consists of DV-AVI files from a Canon GS400. Project is 23 minutes and 39 seconds in duration.
3. Resized the timeline using the “+” and “-“ clickies.
4. Clicked the Edit tab.
5. Clicked Transitions.
6. Clicked the existing “Stretch In” transition on Video Track 1 and pressed the “Delete” key.
7. Clicked and dragged the “Cross Zoom” transition between the first and second clip on Video Track 1, where the “Stretch In” transition was previously located.
8. Rendered the Timeline by pressing “Enter.”
9. Previewed the video near the newly added “Cross Zoom” transition.
10. Double clicked the transition in the Timeline and scrubbed the duration to approximately 5 and a half seconds.
11. Rendered the Timeline by pressing “Enter.”
12. Previewed the video near the just lengthened “Cross Zoom” transition.
13. Saved the project by pressing the “Save” icon near the top right hand corner of the program.
14. Clicked the “Disk Menus” and selected the “Holiday and Events” drop down.
15. Selected the “Blinking Lights” menu and clicked on “Apply.”
16. Clicked the “Preview” button.
17. Clicked “Play” in the “Preview” window and allowed the video to play for a few seconds and clicked “Pause ||”.
18. “X’ed” out of the “Preview” window and clicked the “Done” button.
19. Clicked the “Edit” tab and clicked “Clip Art.”
20. Scrolled down the “Clip Art” window and clicked and dragged the “Travel Compass” to Video Track 2 at the 56 second mark.
21. Rendered the Timeline by pressing “Enter.”
22. Previewed the video near the just-entered clip art.
23. Moved the Timeline indicator over the Travel Compass clip art in Video Track 2.
24. Right clicked the Travel Compass in the Preview window and changed the Magnification to 25%.
25. Clicked “Undo” 4 times and clicked “Redo” 4 times.
26. Rendered the Timeline by pressing “Enter.”
27. Right clicked the Preview window and changed the Magnification to “Fit.”
28. Previewed the Timeline near the Travel Compass clip art.
29. Selected the “Travel Compass” clip art in Video Track 2 and pressed “Delete.”
30. Went to pick up my daughter and returned 20 minutes later.
31. Rescued the laptop from sleep.
32. Clicked the Effects button.
33. Under “GPU Effects” clicked and dragged the “Ripple (Circular)” effect to the second clip on Video Track 1.
34. Rendered the Timeline by pressing “Enter.”
35. Scrubbed the Timeline to before the video clip with the recently added “Ripple” effect.
36. The program crashed without warning with the following Crash Data.
37.<?xml version="1.0"?>
38.<!DOCTYPE crashreport SYSTEM "AdobeCrashReporter.dtd">
39.<crashreport version="1.1" crVersion="" applicationName="Adobe Premiere Elements" applicationVersion="8. 0. 0. 0" build="unknown">
40.<time year="2009" month="12" day="11" hour="20" minute="53" second="56"/>
41.<user guid="cfdfd962-310b-40bf-8e0a-9914df84cd5a"/>
42.<system platform="windows" osversion="6.0.6002 SP 2.0" applicationlanguage="Language Neutral" userlanguage="en_US" oslanguage="en_US" ram="3065" machine="Intel(R) Core(TM)2 Duo CPU T9550 @ 2.66GHz" model="x86 Family 6 Model 23 Stepping 10" cpuCount="2" cpuFreq="2660 MHz" busFreq="" locale="English (United States)"/>
43.<crash exception="EXCEPTION_ACCESS_VIOLATION" instruction="0x199568ef">
44.<backtrace crashedThread="0">
45.<thread index="0">
46.<stackStatement index="0" address="0x199568ef" symbolname="unknown"/>
47.<stackStatement index="1" address="0x19956995" symbolname="unknown"/>
48.<stackStatement index="2" address="0x196a227e" symbolname="unknown"/>
49.</thread>
50.</backtrace>
51.<registerSet>
52.<register name="EAX" value="0x00000000"/>
53.<register name="EBX" value="0x7cd50080"/>
54.<register name="ECX" value="0x00000016"/>
55.<register name="EDX" value="0x00000000"/>
56.<register name="ESI" value="0x7cd50080"/>
57.<register name="EDI" value="0x00000000"/>
58.<register name="ESP" value="0x1914f154"/>
59.<register name="EBP" value="0x4bb10dc8"/>
60.<register name="EIP" value="0x196a227e"/>
61.<register name="EFL" value="0x00010202"/>
62.</registerSet>
63.<binaryImageSet>
64.</binaryImageSet>
65.</crash>
66.<reproSteps>
67.</reproSteps>
68.</crashreport>
2. Does PE 8 work with high definition video for simple editing?
I have not tried hi def.
3. If you are having problems with PE 8 not working as it should what are they and how are you getting them resolved?
I am not getting them resolved. I am posting to this forum seeking answers. I have gone through all the proper Adobe channels with no results. Check around for multiple threads. I have sent numerous crash reports to Adobe with no response. No one on this forum nor Adobe has been able to provide a solution that actually works. Again, Adobe hasn't even tried.
Everything I have stated in this thread is a fact and my actual experience, not speculation. I too would like the thread to remain open in the hopes of a resolution. Discourse should not be cut short because it goes against Adobe. After all, this is a user to user forum that Adobe does not even monitor right, and we as a user group should seek and demand the truth and solutions without being sensored. I have seen no behavior by anyone in any thread that I have been involved in that should have caused it to be locked. I have seen healthy differences of opinion and a lot of useless informationas it relates to the problem at hand, but no discourse that was hostile or personal attacks that should have caused a lock.
Below are my system specifications.
Thanks
Glenn
Operating System
MS Windows Vista Ultimate SP2
Installation Date: 06 March 2009, 02:58
Intel Mobile Core 2 Duo T9550
Cores 2
Threads 2
Name Intel Mobile Core 2 Duo T9550
Code Name Penryn
Package Socket P (478)
Technology 45nm
Specification Intel Core2 Duo CPU T9550 @ 2.66GHz
Family 6
Extended family 6
Model 7
Extended model 17
Stepping A
Revision E0
Instructions MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, EM64T
Bus speed 266.0 MHz
Rated Bus speed 1064.0 MHz
Stock core speed 2666 MHz
Stock bus speed 266 MHz
Average Temperature 36 °C
Cache
L1 data cache size 2 x 32 KBytes
L1 instructions cache size 2 x 32 KBytes
L2 unified cache size 6144 KBytes
Core 1
Core speed 1596.0 MHz
Multiplier x 6.0
Bus speed 266.0 MHz
Rated Bus speed 1064.0 MHz
Temperature 37 °C
Thread 1
APIC ID 0
Core 2
Core speed 2660.0 MHz
Multiplier x 6.0
Bus speed 266.0 MHz
Rated Bus speed 1064.0 MHz
Temperature 36 °C
Thread 1
APIC ID 1
Memory
Type DDR2
Size 4096 MBytes
Channels # Dual
DRAM frequency 399.0 MHz
CAS# Latency (CL) 6.0 clocks
RAS# to CAS# delay (tRCD) 6 clocks
RAS# precharge (tRP) 6 clocks
Cycle time (tRAS) 18 clocks
SPD
Number of SPD modules 2
Slot #1
Type DDR2
Size 2048 MBytes
Manufacturer Hyundai Electronics
Max bandwidth PC2-6400 (400 MHz)
Part number HYMP125S64CP8-S6
Serial number 00007112
Week/year 52 / 08
SPD Ext. EPP
JEDEC #3
Frequency 400.000000 MHz
CAS# latency 6.0
RAS# to CAS# 6
RAS# Precharge 6
tRAS 18
tRC 24
Voltage 1.8 V
JEDEC #2
Frequency 333.333344 MHz
CAS# latency 5.0
RAS# to CAS# 6
RAS# Precharge 6
tRAS 16
tRC 21
Voltage 1.8 V
JEDEC #1
Frequency 266.666656 MHz
CAS# latency 4.0
RAS# to CAS# 4
RAS# Precharge 4
tRAS 12
tRC 16
Voltage 1.8 V
Slot #2
Type DDR2
Size 2048 MBytes
Manufacturer Hyundai Electronics
Max bandwidth PC2-6400 (400 MHz)
Part number HYMP125S64CP8-S6
Serial number 02008065
Week/year 52 / 08
SPD Ext. EPP
JEDEC #3
Frequency 400.000000 MHz
CAS# latency 6.0
RAS# to CAS# 6
RAS# Precharge 6
tRAS 18
tRC 24
Voltage 1.8 V
JEDEC #2
Frequency 333.333344 MHz
CAS# latency 5.0
RAS# to CAS# 6
RAS# Precharge 6
tRAS 16
tRC 21
Voltage 1.8 V
JEDEC #1
Frequency 266.666656 MHz
CAS# latency 4.0
RAS# to CAS# 4
RAS# Precharge 4
tRAS 12
tRC 16
Voltage 1.8 V
Mother Board
Manufacturer Dell, Inc.
Model 0P786H
Version A04
Chipset vendor Intel
Chipset model PM45
Chipset revision 07
Southbridge vendor Intel
Southbridge model 82801IM (ICH9-M)
Southbridge revision 03
BIOS
Brand Dell Inc.
Version A04
Date 11/26/2008
Monitor
Name Generic PnP Monitor on ATI Mobility Radeon HD 3650
State enable
State primary
Monitor Width 1920
Monitor Height 1200
Monitor Bit 32
Monitor Frequency 60
Device: \\.\DISPLAY1\Monitor0
Name Default Monitor on ATI Mobility Radeon HD 3650
State disabled
State removable
Monitor Width 800
Monitor Height 600
Monitor Bit 32
Monitor Frequency 60
Device: \\.\DISPLAY2
ATI Mobility Radeon HD 3650
GPU M86
Device ID 1002-9591
Subvendor Dell (1028)
Technology 55 nm
Die Size 118 mm²
Transistors 378 M
Release Date 2008
DirectX Support 10.1
DirectX Shader Model 4.1
OpenGL Support 2.0
Bios Core Clock 450.00
Bios Mem Clock 500.00
Driver atiumdag.dll (8.14.10.0678)
Core Voltage 0.900 V
Crossfire Disabled
BIOS Version BR30676-001
ROPs 4
Shaders 120 unified
Bus Width 128 Bit
Pixel Fillrate 0.4 GPixels/s
Texture Fillrate 0.4 GTexels/s
250GB Seagate ST9250421ASG ATA Device (Unknown Interface)
Manufacturer Seagate
Form Factor 2.5"
CasheSize 16MB
Interface Unknown Interface
Capacity 250GB
Real size 250,059,350,016 bytes
S.M.A.R.T.
01 Read Error Rate 111 (worst 099) Data 000243A0AD
03 Spin-Up Time 097 (097)
04 Start/Stop Count 099 (099) Data 0000000600
05 Reallocated Sectors Count 100 (100)
07 Seek Error Rate 078 (060) Data 0003DD4F50
09 Power-On Hours (POH) 098 (098) Data 00000008DD
0A Spin Retry Count 100 (100) Data 0000000001
0C Device Power Cycle Count 099 (037) Data 00000005F6
BD High Fly Writes (WDC) 100 (100)
BE Temperature Difference from 100 061 (050) Data 0027220027
BF G-sense error rate 100 (100)
C0 Power-off Retract Count 100 (100) Data 0000000022
C1 Load/Unload Cycle Count 083 (083) Data 00000085CA
C2 Temperature 039 (050) Data 1500000027
C3 Hardware ECC Recovered 051 (045) Data 000243A0AD
C5 Current Pending Sector Count 100 (100)
C6 Uncorrectable Sector Count 100 (100)
C7 UltraDMA CRC Error Count 200 (200)
F0 Head Flying Hours 100 (253) Data 2A87000008C3
FE Free Fall Protection 001 (001) Data 0000000035
Temperature 38 °C
Temperature range ok (less than 50)
status good
Partitions
Partition 0
Partition ID Disk #0, Partition #0
Partition 1
Partition ID Disk #0, Partition #1
Disk Letter D:
File System NTFS
Volume Serial Number 42DB0D77
Size 10.00GB
Used Space 6.77GB (67%)
Free Space 3.23GB (32%)
Partition 2
Partition ID Disk #0, Partition #2
Disk Letter C:
File System NTFS
Volume Serial Number 10DE0020
Size 222.74GB
Used Space 88.93GB (39%)
Free Space 133.81GB (60%)
320GB Seagate ST9320421ASG ATA Device (Unknown Interface)
Manufacturer Seagate
Form Factor 2.5"
CasheSize 16MB
Interface Unknown Interface
Capacity 320GB
Real size 320,072,933,376 bytes
S.M.A.R.T.
01 Read Error Rate 117 (worst 099) Data 0007F5798B
03 Spin-Up Time 098 (097)
04 Start/Stop Count 098 (098) Data 00000009A9
05 Reallocated Sectors Count 100 (100)
07 Seek Error Rate 100 (253) Data 00000132DD
09 Power-On Hours (POH) 099 (099) Data 0000000607
0A Spin Retry Count 100 (100) Data 0000000003
0C Device Power Cycle Count 099 (099) Data 00000005ED
BD High Fly Writes (WDC) 100 (100)
BE Temperature Difference from 100 058 (050) Data 002A23002A
BF G-sense error rate 100 (100)
C0 Power-off Retract Count 100 (100)
C1 Load/Unload Cycle Count 096 (096) Data 0000001FFB
C2 Temperature 042 (050) Data 140000002A
C3 Hardware ECC Recovered 057 (053) Data 0007F5798B
C5 Current Pending Sector Count 100 (100)
C6 Uncorrectable Sector Count 100 (100)
C7 UltraDMA CRC Error Count 200 (200)
FE Free Fall Protection 001 (001) Data 0000000001
Temperature 42 °C
Temperature range ok (less than 50)
status good
Partitions
Partition 0
Partition ID Disk #1, Partition #0
Disk Letter F:
File System NTFS
Volume Serial Number 5C2A270D
Size 298.09GB
Used Space 2.50GB (0%)
Free Space 295.58GB (99%)
HL-DT-ST DVD+-RW GA10N ATA Device
MediaType DVD Writer
Manufacturer Hitachi-LG
Name HL-DT-ST DVD+-RW GA10N ATA Device
Availability Running/Full Power
Capabilities Random Access, Supports Writing, Supports Removable Media
CapabilityDescriptions Random Access, Supports writing, Supports Removable Media
CompressionMethod Unknown
ConfigManagerErrorCode Device is working properly.
ConfigManagerUserConfig FALSE
CreationClassName Win32_CDROMDrive
Description CD-ROM Drive
Drive E:
Id E:
MediaLoaded FALSE
MfrAssignedRevisionLevel MfrAssignedRevisionLevel
Status OK
Sound Cards
ATI Function Driver for High Definition Audio - ATI AA01
Bluetooth Hands-free Audio
Bluetooth Hands-free Audio.
Bluetooth Stereo Audio
IDT High Definition Audio CODEC
Playback devices
Speakers / Headphones (IDT High Definition Audio CODEC) (default)
Independent (R.T.C.) Headphones (IDT High Definition Audio CODEC)
Recording devices
Rec. Playback (IDT High Definition Audio CODEC)
Microphone Array (IDT High Definition Audio CODEC) (default)
Microphone / Line In (IDT High Definition Audio CODEC)