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Publishing been cancelled & no TOC

Guest
Dec 22, 2009 Dec 22, 2009

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X5.02, WebHelp project

Error message:  "Publishing has been cancelled.  There is not enough space on the disk."  The RoboHelp project is stored on my desktop.  What do I need to check or do?  The project is stored on my desktop.  Although this error message appears, the project IS being published, but without a Table of Contents (TOC).  They may be two unrelated issues, but does anyone have any insight into either issue?

Thank you

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correct answers 1 Correct answer

Community Expert , Dec 22, 2009 Dec 22, 2009

The first question is how much free space is there?

Assuming plenty, try publishing to a different folder.

When you view the help locally, are you using IE and does the yellow information bar appear? If it does, are you allowing Active X to run?


See www.grainge.org for RoboHelp and Authoring tips

Follow me @petergrainge

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Community Expert ,
Dec 22, 2009 Dec 22, 2009

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The first question is how much free space is there?

Assuming plenty, try publishing to a different folder.

When you view the help locally, are you using IE and does the yellow information bar appear? If it does, are you allowing Active X to run?


See www.grainge.org for RoboHelp and Authoring tips

Follow me @petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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Guest
Dec 22, 2009 Dec 22, 2009

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Thanks Peter.  It's working now, but can you help me understand what caused the problem?  Prior to my post I had deleted the original folder, published, & experienced the same error.  How does publishing to a new folder correct the issue?  Thanks

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Community Expert ,
Dec 22, 2009 Dec 22, 2009

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LATEST

It's an old problem that nobody has really cracked. The best theory is the elves are involved somewhere along the line.


See www.grainge.org for RoboHelp and Authoring tips

Follow me @petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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