1 Reply Latest reply: Jan 26, 2010 10:51 PM by saurabh288 RSS

    Printer Driver Problem??

    emoglotz Community Member

      I am using Photoshop Elements 6 and generally print using my HP Officejet 6310 to produce very good results (for my purposes, anyway).  I have the printer set up for HP Premium Plus Photo Paper and it works fine.  However, I also have an HP Photosmart 325 Compact Printer that I  occasionally use to print 4 X 6 photos with HP (4X6) Advanced Photo Paper.  When I print in PSE6, and select the HP Photosmart 325 printer, I don't see any other choices for photo paper in the print screen except the HP Premium Plus Photo Paper/HP Officejet 6310 combination, and the results are very bad (colors off, etc.).  If I print with the HP supplied software, the results are very good.  It appears that PSE6 is not recognizing the driver for the other paper and/or printer combination.

       

      Is there some way in PSE6 to get the driver and it to communicate??  Unfortunately, HP does not speak PSE.

       

      Thank you.