"No Valid Licence for this Book"

[RubyDoo123456]

I've authorised my computer and my ereader (Elonex) and

have transferred over the ebooks in the correct way, but when I try to read them on the ereader it states "No valid licence for book

". I therefore can't access anything on there that I have just paid for...does anyone know what this means and what needs to be done

- searched forums and FAQ's on sites for both Adobe and Elonex and nothing.

[UKJem]

Hi RubyDoo I also have an Elonex and am getting the same error. Did you ever get this resolved?

[RubyDoo123456]

No...I phoned the elonex helpline who gave me a reference number but never called me back. I took the elonex back and got a sony instead - no problems with that one.

[Guest]

Hi Rubydoo, Have the same problem myself, although the first book I bought

from Waterstones downloaded ok and I was able to read it on the ereader. I

have contacted Waterstones, Elonex and Adobe. Elonex said it was a problem with Adobe Digital Editions. When I contacted Adobe it was a nightmare! After speaking to someone for 15 minutes I was finally put through to a technical advisor and only had time to say hello before I was cut off!! So I am still no nearer solving the problem. If you have any luck then let me know. Free ebooks seem to be ok.

[RubyDoo123456]

To be honest, I took it back and exchanged it for a Sony reader as no-one seemed particularly interested in sorting out the problem - Elonex never even phoned me back when I called and reported the problem!! Never had a problem with the Sony reader - may be slightly more expensive but it's worth it.

[UKJem]

Hi I was able to solve this by downloading the firmware update from the Elonex website. http://www.elonex.com/support/products/ebook/511_eBook.shtm

Can read all my ebooks fine now.

[Guest]

Hi and thanks for your reply. I already did this and it still didn`t work. Now I have too many activations I have contacted Adobe through the web portal so hope they get back to me soon.

[Guest]

I am having the same problem with my elonex 511tEB. Did you manage to get yours sorted out and can you please tell me how  to do it.

I would be very grateful if you could help me as i am puzzled with it all.

My email add is : aileenbuckley35@hotmail.co.uk

Regards

Aileen Buckley