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Hi,
I'm wondering if there's a way to change thei con that is displayed in a tab/window in which Webhelp is open. It's a little globe with a question mark that appears before the title of the WebHelp in the tab or window. I can't find setting in WebHelp or the skin that controls this, but maybe I'm missing something?
Thanks!
Hi,
You're talking about the favicon, see http://www.favicon.cc/.It's just an icon (.ico) file. There are two ways to change it:
1. Replace whstart.ico with your own favicon.
2. Create your own icon and add the HTML for the favicon in very page you want to use it (excellent if you use lots of popups that would otherwise not use the favicon).
Note: IE is notorious for not (or not correctly) displaying the favicon.
Greet,
Willam
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This sounds like you are referring to the avatar that appears before the tab name. For example:
If so, you can change it but not within RoboHelp. The trouble is I don't know how you would exactly. I suspect it could be handled inside the application. Maybe someone else can pipe up here?
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Hi,
You're talking about the favicon, see http://www.favicon.cc/.It's just an icon (.ico) file. There are two ways to change it:
1. Replace whstart.ico with your own favicon.
2. Create your own icon and add the HTML for the favicon in very page you want to use it (excellent if you use lots of popups that would otherwise not use the favicon).
Note: IE is notorious for not (or not correctly) displaying the favicon.
Greet,
Willam
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Excellent, thanks to both of you.
I didn't know what it was called and each time I try to upload a screenshot, no matter what size, I get the "[The content type of this image is not allowed.]" error.
I appreciate the quick response!
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Just to add to this.
you can replace the ico file in the install directory of RH, so it will always use the same file. you might have to edit your index.htm each time you publish (I have to add the ico ref code)
or
you can replace the ico in the published path. Handy if you want to change the ico for different flavours of webhelp.
this would be a nice feature for adobe to add though.
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Hi all
WRT Nick's suggestion - I'd just find the ico I want to use and rename it to whstart.ico. After all, I believe the code is already in place to reference it. This would seem the biggest bang for the effort.
And I further agree with Nick's suggestion that Adobe really should give us a UI way of specifying the icon. But that will likely never happen unless they hear from many folks asking for it.
So for anyone that believes it should be offered, please submit a Wish Form!
Cheers... Rick
Helpful and Handy Links RoboHelp Wish Form/Bug Reporting Form Begin learning RoboHelp HTML 7 or 8 within the day - $24.95! |
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So I replaced the icon file with my own both in my local RoboHelp files and in the files on the server and renamed them to be whstart.ico. This is fine until I generate and publish again, at which time the file is replaced with the default icon. Do I need to add it to the install directory to keep this from happening?
Thanks!
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Hi there
If you want all your WebHelp outputs to always have the same icon, you can "climb up the food chain" and replace the seed icon in the installation folders.
I find the icon to be in these locations:
C:\Program Files\Adobe\Adobe RoboHelp 7\RoboHTML\WebHelp5Ext\template_skin
Or here (I have TCS installed)
C:\Program Files\Adobe\Adobe Technical Communication Suite 2\Adobe RoboHelp 8\RoboHTML\WebHelp5Ext\template_skin
Cheers... Rick
Helpful and Handy Links RoboHelp Wish Form/Bug Reporting Form Begin learning RoboHelp HTML 7 or 8 within the day - $24.95! |
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Hi there,
I have a query about this. Not sure if anyone can help...
I tried out the manual update (in the webhelp folder) on a project which was created in RH5. It worked really well.
So, I thought I would replace the icon files in the C:\Program Files\Adobe\Adobe RoboHelp 8\RoboHTML\WebHelp5Ext\template_skin\ area for the latest project I am working on.
The icons have definitely been replaced and the new icons are definitely in the webhelp output folder once the help has been generated, but for some reason they are not displayed within the browser (in the URL area or on tabs). A blank document icon is shown.
(See screenshot below.)
This is in Moilla Firefox on Windows.
The same happens in Google Chrome andf Safari.
In IE I see my new icon fleetingly for a fraction of a second, before it is replaced by the IE logo (which is not such a problem, as none of our customers will be using IE).
Any idea what is preventing the icon from being displayed? This only seems to happen on RH8. In RH5 it works just fine...
Any help gratefully appreciated.
Regards,
Feebeegeebee
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Did you update your index.htm file with the ico code?
This is my procedure....though I don't need to do it when using a publishing folder as they dont get overwritten.
Open you index.htm and add this code under the <head> tag at the top:
<link REL="SHORTCUT ICON" HREF="favicon.ico">
make sure in the root folder where you index.htm is, that you have the favicon.ico file sitting there. I also replace whestart.ico, whrstart.ico, and whstart.ico as I want them all the same. I noticed some were used in different popup windows.
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Hi Nick,
No, I didn't. But, I just tried that and nothing changed in the RH8 output.
It's strange that the RH5 output where I just replaced the whestart.ico, whrstart.ico, and whstart.ico worked fine.
Very confused...
Feebeegeebee.
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You edited the index.htm file outside of RH correct? RH seems to always remove the code when I add it, so this has to be done after.
Do you have a favicon.ico file in the same root folder as the index.htm, either in your generated/publishing folder?
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Hi,
Yes. I did a manual edit on the file that I have which is the equivalent of index.htm and I created a favicon.ico file and put it in the same directory, but nothing changed.
Very confused by this.
Thanks for your help so far.
Feebeegeebee.
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Hi,
Can you try the favicon validator? http://www.html-kit.com/favicon/validator/
Greet,
Willam
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this is the <head> code from my index.htm, does yours look the same?
<head>
<link REL="SHORTCUT ICON" HREF="favicon.ico">
<script language="javascript">
<!--
var sIcon="whstart.ico";
var sPath=document.location.href;
if (sPath.indexOf("http")!= -1)
document.write("<link REL=\"SHORTCUT ICON\" href=\""+ sIcon +"\">");
//-->
</script>
<title>Help Guide</title>
<meta name="generator" content="Adobe RoboHelp 8" />
<meta name="description" content="WebHelp 5.50" />
</head>
Notice it still refs the whstart.ico, which is why i replace it aswell. Bit of a carpet bomb approach from me.
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Thanks Willem and Nick.
I had replaced the existing SHORTCUT ICON tag, rather than added an additional one. DOH!
Sorry! That worked fine. Thank you!
I'm a bit disappointed that I need to replace this each time, but it works, so that's the most important thing for now.
As ever. Thanks for the great responses here.
Regards,
Feebeegeebee.
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no worries, as long as you dont change that file in RH, I never change mine because its simply a splash screen, then it wont be overwritten when published - at least it shouldnt.