.CHM Compilation causes crash

[Guest]

I have the Adobe Technical Communication Suite, running RoboHelp 8.  All of sudden when trying to compile the chm file, RoboHelp crashes.  I installed all the updates, restarted and tried all the basic obvious steps, but the crash still occurs. I can compile in Webhelp no problem.

During compilation, I watch the output view.  Every starts running ok, I get a warning about the stop file size exceeding 512bytes, then it carries on compiling, then another warning appears HHC3004 warning, it goes to the next topic, another warning about an invalid HTML tag, then it compiles about 4 more topics and crashes again.

I have searched the net high and low and not sure if its a Vista issue or RoboHelp. Does anyone have some info on this?

This is the detail of the error which means nothing to me:

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: RoboHTML.exe

  Application Version: 8.0.0.203

  Application Timestamp: 4944f3bb

  Fault Module Name: StackHash_e52f

  Fault Module Version: 0.0.0.0

  Fault Module Timestamp: 00000000

  Exception Code: c0000005

  Exception Offset: 6d61263b

  OS Version: 6.0.6002.2.2.0.256.6

  Locale ID: 2057

  Additional Information 1: e52f

  Additional Information 2: e98dfca8bcf81bc1740adb135579ad53

  Additional Information 3: 860f

  Additional Information 4: 6eabdd9e0dc94904be3b39a1c0583635

[Captiv8r · Accepted solution]

Hi there

I think before when we have seen this it was a corrupt topic.

Click here for more

Cheers... Rick

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[Guest]

Spot on!  It was exactly that.... a corrupt topic.  Thanks so much