6 Replies Latest reply: Jan 21, 2010 7:45 AM by dec9 RSS

    CS4 registration problem

    Hatteras Photo Community Member

      I just got done installing photoshop CS4 upgrade. Everything went fine installing and updating. Everything seems to be working fine.  Registration screen poped up I completed it and clicked Register. Box poped up that said it would register next time I had a internet conection. I have one....it found the updates fine on line. If I go to help....Registration the form is still there and if I click send the same box comes up.....I don`t get it. Does anyone know what might be up with this............Peter

      Windows 7 64bit

        • 1. Re: CS4 registration problem
          dec9 Community Member

          Try turning off UAC then I think there is a check box of don't remind me again? Then hit cancle. Turn UAC back on.

           

          If not there is a way to do it manually.

          • 2. Re: CS4 registration problem
            Hatteras Photo Community Member

            Thanks but still no go........If the Registration form is still there I am assume it did not register....am I correct ?

            • 3. Re: CS4 registration problem
              ssprengel Community Member

              You can register new products in the Store / My Account area of the www.adobe.com

               

              I tried registering my CS4 E several times and it failed to show up on Adobe's site as a registered product for me until I did it online.

              • 4. Re: CS4 registration problem
                Hatteras Photo Community Member

                Thanks for the idea to go check my account. It shows it registered fine......just very odd that the form is still there and it said nothing about being activated. Very different then CS3.....I might check with customer service tomorrow. Thanks again......Peter

                • 5. Re: CS4 registration problem
                  ssprengel Community Member

                  Registration is different than Activation. 

                   

                  You can register your serial number once as you being the owner whenever you want or not even do it.  I always do it just to keep track of my serial numbers.

                   

                  Activation happens silently after the install has been completed on each computer and is the way Adobe enforce the two-computer limit per serial number.

                   

                  I have installed CS4E twice and not registered it via the registration form and choose Register Later if it pops up.

                  • 6. Re: CS4 registration problem
                    dec9 Community Member

                    Ok, here is the manual way to do it if you have already registered and it keeps popping up.

                     

                    Ensure folders is set up to see hidden file folders.

                     

                    Go to C drive, Users, your name, Appdata, Roaming, Adobe.

                     

                    In that folder you will see something like co.adobe.330.en_US.Registration

                     

                    Open that folder in notepad

                     

                    At the top you will see the word later or the word later may not be there

                     

                    What you want to do is delete the word later and type in never. Now the word never will be at the top

                     

                    Choose file then click save then close out.

                     

                    Badda bing badda boom.