Cannot record full motion (drag and drop)

[Guest]

Hi,
I got a problem with recording full motion. Also if I use the shortkey F9 its not starting. I tried many other shortcuts but it always records "Press F9 Key". Auto starting full motion is also not working.
Thanks for help.

[Captiv8r]

Hi Yoxo and welcome to our community

The only thing that comes to mind is possibly clicking Options > Recording Options... > Full Motion Recording tab and checking to see how the Record at higher full motion capture rate for smoother movie option is set. However you find it (selected or DE-selected) I'd try the opposite setting and seeing if the behavior changes. Other than that, also changing the Working folder to perhaps C:\.

Hopefully one of these suggestions helps directly or helps spawn a thought that does. Or possibly others will chime in with other/better suggestions and insights.

Sincerely... Rick

[Guest]

Thanks for your help.

I tried it but without any luck. Also if I want to start manual full motion recording captivate always records my keystoke and maked a screenshot.
Thanks Torsten

[CatBandit]

I'd like to explore this some more (curiousity killed the cat).

Torsten, are you saying that no matter what keyboard key you set to begin and end full-motion, you are getting ... what, exactly??

A Windows/Captivate dialog that says "Press F9 Key"?? Or what?

And when you try to force (manual) full-motion, " Captivate always records my keystrokes and maked (sic) a screenshot" - - what - exactly - does that sentence mean???

Thanks much for your help ... there is (to me) a lot of confusion in your description, so maybe if we can get that cleared up, we will know what the problem is, and take a crack at fixing it with you.

[Guest]

Sorry for my bad explaition, me not that good at english language 🙂

I will try to explain again :)
Everytime I hit the key for the manual full motion recording, dont matter to what key is set for it. If I hit this key (now strg+F9), Captivate alway records this keystoke as a part of my tutorial. I mean Captivate is not recording in full motion it records it makes a screenshot with my keyhit.

Thanks

[CatBandit]

Torsten, I think the problem is you are using dual keys to begin full-motion recording(?). Try using just the function-key "F9" all by itself and see if that helps.

I think it is possible you are using a 2-key combination and Captivate thinks the first keystroke is a keyboard key to be captured - instead of a command to begin full-motion.