I can't opent document ???

[_Omar_Al_Johi_]

When I open a document (*.acsm), I will recieved the following messages

Resume pending tasks
One or more tasks were running when ADE has abnormaly terminated. Do you want to resume pending tasks?

Afte Click OK, the message appaear:

Error getting license
License server communication problem: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

[_NK_Dean_]

Me too. Has anyone answered you? This is so frustrating.

[_gusmajano_]

Me too. It is very important trouble.
It is my problem:
Error getting license
License server communication problem: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER
I need help me

Gustavo Majano
gusmajano@cantv.net

[_adam_laniyan_]

this has been going on since December and still no response? Adobe you really!! suck

[_Bryan_Dougherty_]

Adobe are you looking at these forums? Do you have a suggestion to resolve this issue? Thoughts?

[Guest]

Adam, Bryan.
This is a USER to USER forum. While I and other Adobe employees occasionally cruise the forums and reply to messages, this is not an Adobe Support forum.

If you are not getting a question answered here, then I would suggest you follow the advice that is at the top of the forum:
If the forums do not answer your question, please contact Technical Support.
(Where the technical support link leads you to http://www.adobe.com/support/contact/ )

Jim Lester
Adobe Systems

[_Sha_AI_]

I have had similar problems. Have emailed Adobe but not surprisingly, no response. I have experienced various problems with DE 1.7 and all of the problems can be seen plaguing other users as well. I really feel sorry for the retailers because today, they had to refund my money because neither they nor Adobe seem to be able to fix the problems we encounter.

[munch17-18]

same here i would really like some help and i've tried authorizing my computer and everything and it's till coming up as error when i download it.

is there anyway i could get some help from the adobe team or something my  email is yaidenlina@hotmail.com

[elainewild]

Contacted Adobe support who gave me a list of instructions which included uninstalling Digital Editions, deleting registry files, deleting ebook files (after saving them elsewhere), emptying trash folder and rebooting (unfortunately this didn't work).

However when I carried out a simple system restore (start > all programs > accessories > system tools > system restore) and went back to a restore point before I had authorised Digital Editions this worked and I was able to access all my ebooks again.