Initialization of HtmlHelpTargetIdentity.dll failed

[NL_Derek-GsBV5a]

I use RoboHelp 8.0.2.208, windows XP, no network, generating CHM files.

I was investigating link behaviour and RoboHelp was crashing regularly. I decided to ignore the crashes and continue my other work. Suddenly I got this popup when starting RH:

The file HtmlHelpTargetIdentity.dll is where the popup says, it is version 8.0.0.203.

After this my default layout (HTML Help) had disappeared from the SSL pod and WebHelp was set as default. I created a new HTM Help layout and was able to continue, still with crashes (about every third Save command).

Has anyone ever seen this before, or have any hints for further troubleshooting?

I suspect that this project has some quirk which causes the crashes, but my current work is mainly non-RoboHelp so I cannot be sure. It is a test project, so no secrets in it, if anybody would like to help me.

--- Derek

[RoboColum_n_]

Is this limited to a single project? You could try running MJ Plasterer's HTML Help Diagnostics Tool - http://helpware.net/downloads/#MJs

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[NL_Derek-GsBV5a]

Yes, it's just one project (so far). Good tip about the MJ diagnostics but it didn't turn up anything. This morning I had one case where RoboHelp "softly and suddenly vanished away"; normally I get two "Tell Bill" (aka "Don't Send") popups.

--- Derek