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8
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Valorous Hero
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Valorous Hero
,
Valorous Hero
,
Hi again
The server option is something you will need to acquire separately. It is not part of the office package. I believe it costs somewhere like an additional $2,000 for the server part.
Note that you DO NOT NEED the server part if all you want to do is to publish WebHelp and have it accessible to anyone using a browser. (Some folks mistakenly believe regular old WebHelp won't work without it) LOL, I probably dismay Adobe any time I post that, as they probably like the sales of RoboHelp Server.
You may wish to investigate combining regular WebHelp with ZoomSearch. My fellow Adobe Community Expert Peter Grainge has a nice article on using ZoomSearch with WebHelp. You may view it at this link right here.
Best of luck to you... Rick
The server option is something you will need to acquire separately. It is not part of the office package. I believe it costs somewhere like an additional $2,000 for the server part.
Note that you DO NOT NEED the server part if all you want to do is to publish WebHelp and have it accessible to anyone using a browser. (Some folks mistakenly believe regular old WebHelp won't work without it) LOL, I probably dismay Adobe any time I post that, as they probably like the sales of RoboHelp Server.
You may wish to investigate combining regular WebHelp with ZoomSearch. My fellow Adobe Community Expert Peter Grainge has a nice article on using ZoomSearch with WebHelp. You may view it at this link right here.
Best of luck to you... Rick
Valorous Hero
,
Hi again
Posted the last before I saw your last message.
RoboHelp Server is a separate component from RoboHelp Office. It must be installed at the web server. You then create WebHelp or FlashHelp Pro output and publish to the RoboHelp Server.
RoboHelp Office allows creating the Pro outputs. But to do anything with them, you must have acquired the RoboHelp Server and installed it. Then you publish the Pro outputs to the RoboHelp Server.
A certain amount of reporting is possible from your basic web server. Your web hosting service or web administrators are able to provide reports of how often certain pages are visited. The RoboHelp Server part simply offers this via a convenient tab in your RoboHelp interface.
The RoboHelp Server can also present two or more WebHelp or FlashHelp systems as a single system by merging files from the server. But to confuse the issue, you can also do the same thing with basic WebHelp and no server in the picture.
The RoboHelp Server allows you to post Word DOC, Adobe PDF Excel and other files and the search mechanism will find text inside those file types without having to convert them to HTML pages and make them part of your project. Then again, as I understand it, ZoomSearch does something similar.
If you purchase RoboHelp Server, you will spend some cash to acquire it. You will then hand the server product to your Web Admin folks and ask them to install it on their servers. This will likely cause additional work for them and some headaches down the road if you have issues with the RoboHelp Server. And I'll be honest, there have been issues reported. Sometimes you will find that for no explicable reason, the server just doesn't like to allow you to publish the files. So you end up scratching your head and posting here and calling Adobe support to figure out why. I'm not sure if anyone has ever cracked that particular nut, but I see it often enough. The web folks will likely grow weary of having to restart the server because the RoboHelp Server part needs it to continue. This will disrupt anything else operating on that server. So if you can, you might be well advised to acquire a sole machine to be your own server.
Note that I'm not claiming the product is bad or dissuade you in any way. I'm only trying to let you know up front what you might expect to see if you choose to follow that path. Configure your forum profile so you see more than a few months worth of posts. Then I might suggest you explore the RoboHelp forums to see the typical questions posted by users of the Pro outputs. Then you decide if you want to follow the path.
Cheers... Rick
Posted the last before I saw your last message.
RoboHelp Server is a separate component from RoboHelp Office. It must be installed at the web server. You then create WebHelp or FlashHelp Pro output and publish to the RoboHelp Server.
RoboHelp Office allows creating the Pro outputs. But to do anything with them, you must have acquired the RoboHelp Server and installed it. Then you publish the Pro outputs to the RoboHelp Server.
A certain amount of reporting is possible from your basic web server. Your web hosting service or web administrators are able to provide reports of how often certain pages are visited. The RoboHelp Server part simply offers this via a convenient tab in your RoboHelp interface.
The RoboHelp Server can also present two or more WebHelp or FlashHelp systems as a single system by merging files from the server. But to confuse the issue, you can also do the same thing with basic WebHelp and no server in the picture.
The RoboHelp Server allows you to post Word DOC, Adobe PDF Excel and other files and the search mechanism will find text inside those file types without having to convert them to HTML pages and make them part of your project. Then again, as I understand it, ZoomSearch does something similar.
If you purchase RoboHelp Server, you will spend some cash to acquire it. You will then hand the server product to your Web Admin folks and ask them to install it on their servers. This will likely cause additional work for them and some headaches down the road if you have issues with the RoboHelp Server. And I'll be honest, there have been issues reported. Sometimes you will find that for no explicable reason, the server just doesn't like to allow you to publish the files. So you end up scratching your head and posting here and calling Adobe support to figure out why. I'm not sure if anyone has ever cracked that particular nut, but I see it often enough. The web folks will likely grow weary of having to restart the server because the RoboHelp Server part needs it to continue. This will disrupt anything else operating on that server. So if you can, you might be well advised to acquire a sole machine to be your own server.
Note that I'm not claiming the product is bad or dissuade you in any way. I'm only trying to let you know up front what you might expect to see if you choose to follow that path. Configure your forum profile so you see more than a few months worth of posts. Then I might suggest you explore the RoboHelp forums to see the typical questions posted by users of the Pro outputs. Then you decide if you want to follow the path.
Cheers... Rick
Resources
RoboHelp Documentation
Download Adobe RoboHelp
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