1 Correct answer
Valorous Hero
,
Jan 30, 2008
Hi again Suzanne
Ahhh, now see, here I went and assumed you were talking about WebHelp or FlashHelp. Those have certain issues when it comes to search.
So, it's .CHM files is it? Are other search terms being found? I ask, because there is an issue with a particular .DLL or two that you may need to resolve. But if it were that, search wouldn't work, period. You seem to be saying it works, but just doesn't find this one term.
I was able to make it work by making the following change. I'm not s...
Ahhh, now see, here I went and assumed you were talking about WebHelp or FlashHelp. Those have certain issues when it comes to search.
So, it's .CHM files is it? Are other search terms being found? I ask, because there is an issue with a particular .DLL or two that you may need to resolve. But if it were that, search wouldn't work, period. You seem to be saying it works, but just doesn't find this one term.
I was able to make it work by making the following change. I'm not s...
4
Replies
4
4
Replies
LEGEND
,
Hi Suzanne
One certain way to overcome this is by including the term(s) in your index.
Just talking out loud here for what it's worth, but a really good index can totally remove any need or desire for searching.
If you have RoboHelp 7, you may also plug this term into the Synonym editor to guide the user to the right topic.
Just a thought... Rick
One certain way to overcome this is by including the term(s) in your index.
Just talking out loud here for what it's worth, but a really good index can totally remove any need or desire for searching.
If you have RoboHelp 7, you may also plug this term into the Synonym editor to guide the user to the right topic.
Just a thought... Rick
Valorous Hero
,
Hi again Suzanne
Ahhh, now see, here I went and assumed you were talking about WebHelp or FlashHelp. Those have certain issues when it comes to search.
So, it's .CHM files is it? Are other search terms being found? I ask, because there is an issue with a particular .DLL or two that you may need to resolve. But if it were that, search wouldn't work, period. You seem to be saying it works, but just doesn't find this one term.
I was able to make it work by making the following change. I'm not sure you said what version of RoboHelp you are using, so what I'm about to provide will be for version 6 or older.
Click File > Project Settings > Advanced button > Stop List tab.
Locate and delete the words "To" and "Do", then click the OK button.
Recompile your .CHM and it should now dutifully find "to-do". But the trade off is that if you search for the word "to", it will also find each occurrence of it as well. Normally that term is excluded by the Stop List.
Cheers... Rick
Ahhh, now see, here I went and assumed you were talking about WebHelp or FlashHelp. Those have certain issues when it comes to search.
So, it's .CHM files is it? Are other search terms being found? I ask, because there is an issue with a particular .DLL or two that you may need to resolve. But if it were that, search wouldn't work, period. You seem to be saying it works, but just doesn't find this one term.
I was able to make it work by making the following change. I'm not sure you said what version of RoboHelp you are using, so what I'm about to provide will be for version 6 or older.
Click File > Project Settings > Advanced button > Stop List tab.
Locate and delete the words "To" and "Do", then click the OK button.
Recompile your .CHM and it should now dutifully find "to-do". But the trade off is that if you search for the word "to", it will also find each occurrence of it as well. Normally that term is excluded by the Stop List.
Cheers... Rick
Resources
RoboHelp Documentation
Download Adobe RoboHelp
AdChoices