Access denied when publishing?

[Guest]

Hi folks,

I've been publishing RH8 content to a folder on our network for a while and now it's telling me that Access is denied. Before I go and hassle the admin is there anything in RH that would cause this?

The funny thing is that I can manually copy the generated files into the folder so it just seems as though something is wrong with the publishing process in RH.

Anyway your help appreciated as always.

Nick.

[Peter Grainge]

Access is Denied or Publishing is Cancelled? The latter is covered in Snippets on my site.

If it is Access is Denied, check your details in the last page of the wizard. I recently found I had somehow picked up some old logon details. Still not sure how but correcting that fixed the problem.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[Captiv8r]

Hi there

In addition to what my esteemed colleague Peter has advised, you might also check the source and destination for a file called thumbs.db. If you find it in either location, delete it. It's a Windows file that gets added to a folder when you view the folder using thumbnails view. And it can cause issues with publishing as Windows sees it as a system type file. So that sometimes throws the publishing process into a dither.

Cheers... Rick

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