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RH 8 with both patches installed, WinXP, WebHelp - RH freezes when I try to import a Word doc

Guest
Mar 08, 2010 Mar 08, 2010

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I am using RH 8 with both patches installed and running Windows XP, generating WebHelp.  RH freezes when I try to import a Word doc.  The file is simple.  Just a list of phrases that I want to use as topic titles.  I thought I could import a Word doc file and then RH would parse it by style to create individual Help topics.  RH does not even start doing anything when I go through the import process.  It freezes and I have to got to file manager to kill RH.  I searched the RH forum but didn't see anything specific to a freeze before the import.  Thanks.

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Community Expert ,
Mar 08, 2010 Mar 08, 2010

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Any Word document or just this one?


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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