CP4 / Windows 7 / IDT High Definition Audio CODEC / No worky

[Guest]

Hi,

I just got a new laptop with Windows 7 which has a IDT High Definition Audio CODEC sound card.

I got Captivate 4 installed and seemly working great... UNTIL I go to record the voice over.  It doesn't recognize my microphone.  It's not that the sound quality is bad - it just doesn't record at all.  No green or red appear when calibrating input.

I checked and set volume in the sound control panel and it works there.

I tried to record with Soundbooth and had the same problem.  Doesn't recognize it.  Tired all available drop downs, line in, microphone etc.

I'm not sure what to do next.

Anyone run into this before or have any ideas about how to solve this?

Many thanks,
Aimee

[Captiv8r]

Hi Aimee

What about other applications such as Audacity? Are you able to record with them?

http://audacity.sourceforge.net/

Cheers... Rick

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[Guest]

FYI - for others who may experience this problem with Win7

This problem was resolved by a combination of steps.

1) updating the driver on the sound card to a Win7 compatible

2) replacing the .dll file in the captivate installation folder (see http://blogs.adobe.com/captivate/2009/03/audio_play_back_and_usb_mic_is.html)

I thought the updated .dll file by now would be a part of the CP4 patch but it isn't - so if you experience this problem you need both apply the patch and replace the .dll file.

Thanks,

Aimee