ERROR- Robohelp crashing - HELP!

[adrianaharper]

Using TCS2 on Window 7, 64 bit. I am experiencing a new and very distrubing problem. When I update by RH main topic (with all my subtopics included) RH freezes, and then crashes. Consistently.

I am getting the error:

An error occurred while trying to read  data from  <D:\drivelocation\RHFrameDocs.apj> <3>

Does anyone know what this means? How to fix it?

This has become a very urgent issue for me, as I can no longer update my projects in RH!

Thank you in advance,

Adriana

[Captiv8r]

Hi there

Is your D drive local to the computer? As in a hard drive physically inside the PC or connected via USB. Or is D some network location?

If it's a network location it likely means that there was a network interruption of some sort and the data can no longer be found.

Cheers... Rick

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[adrianaharper]

Hi Rick,

No, fortunately (or unfortunately since that maybe isn't my solution) it's a local drive...

-A

[Captiv8r]

Hi again

Does the thread below help any?

Click here to view

Cheers... Rick

Helpful and Handy Links RoboHelp Wish Form/Bug Reporting Form Begin learning RoboHelp HTML 7 or 8 within the day - $24.95! Adobe Certified RoboHelp HTML Training SorcerStone Blog RoboHelp eBooks

[adrianaharper]

Unfortunately no. The file got so corrupted that I was unable to edit, delete, etc. anything within the RH project file. It was a very odd experience. One day, things are good. I edited the way the CSS formats the bulleting paragraph style. Then next time I updated, the crashing starts and just won't stop.  I've had to completely rebuild my project.

Sigh.

Adriana

[adrianaharper]

So I rebuilt nicely, generated, published, all very happily.

Then I had to change how my images are displayed. So under Project Settings, I changed the height and width to 0% (as per http://blogs.adobe.com/techcomm/2009/10/preparing_anchored_frame_for_conversion_in_robohelp.html).

Force update all - CRASH.

I don't get it. There has got to be a better way. Is anyone else experiencing this?

Adriana

[adrianaharper]

Hmm, ok. So I closed Outlook while Force Updating all - works. 3 times now. Without crashing. VERY SLOW. But working.

Related? Any thoughts?  Of interest could be:

My computer has: 8GB of RAM, It is an IntelCore2 Quad CPU Q6700 process @ 2.66GHz, Windows 7 Pro, 64 bit.

Hmmm...

[adrianaharper]

One more update... I have been able to update successfully 3 times today- one crash. I would have thought my system was powerful enough to do this correctly routinely, perhaps not.

Anyways, that is all I have in terms of a solution for now. And making sure I have all my css file info, formatting info, etc. backed up elsewhere for the next time I need to rebuild.