E_ADEPT_REQUEST_EXPIRED

[Guest]

I previously owned a Sony PRS700 which was damaged and didn't want to pay big bucks to replace.  I purchased a new reader by Aluratek, purchased 5 new ebooks from Ebooks.com (in pdf format). I tried to download and got the above noted error.  Contacted Digital Editions support and was advised to uninstall Digital Editions, restart my PC, create a new Adobe account with a new email address, download Digital Editions again and reinstall it.  I did this and again tried to download my new books and got the same noted error.  Now I have 150 books in my Sony Library that I don't know how to read on my new device and 5 new books I can't read on my new device.  Any suggestions?   Thx.   Kim

[Guest]

Do you have a case number for your support case, because they gave you really bad advice.

E_ADEPT_REQUEST_EXPIRED happens because the time or timezone  is off on your computer, see http://kb2.adobe.com/cps/403/kb403936.html for details.