2 Replies Latest reply: Mar 30, 2010 12:33 PM by HuitZiloP RSS

    Can't create pdf from Word file.

    PomeroyTechNVA

      I have a user who can't create pdfs from Word documents. I changed the normal.dot file name, confirmed & re-registered the pdfmaddin.dll service, checked & confirmed there were no disabled items in Word, uninstalled & reinstalled Acrobat 7 Standard, ran MS updates & flashed the BIOS. When the user tries to create a pdf, the screen flashes but no pdf ever gets created.