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Hi all,
Firstly, I apologize that I have to ask these questions here. I tried to message to support and make a phone call but gave up in despair. I could not get the people to understand my questions. I have no idea whom to contact to further discuss these issues. I hope someone here can advise wisely.
Thanks in advance - your wise advice is greatly appreciated.
Deborah
dvora@tech-challenged.com
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Hi Debbie.
I am not an expert on Mac OSs so had better leave advice to the remaining questions to others.
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I think there are some situations where two versions can be an issue.
It is OK to have to full versions of RH HTML installed but I have seen people have problems where the later version was an upgrade licence as that does not permit the dual installation.
In this case the trial will get installed as a full version but when it runs out, that will be dead and RH7 should still work. I have not heard anyone report one way or the other whether there are issues then.
The other potential issue is if the poster also uses RH for Word which is possible as a contractor. Only the last installed version will work properly so if the trial is not upgraded and the poster did not use the option to not install RH8 for Word, that will be the last version and will be inaccessible when the trial expires if a licence is not purchased. In that scenario RH8 for Word will be inaccessible and RH7 for Word will be unusable.
None of this may apply but it has to be considered.
See www.grainge.org for RoboHelp and Authoring tips