too many activations

[TelinaPage]

I am also having an issue authorizing my device re: my sony PRS-505;  I have had my ereader for over 2 years and only recently have I had an issue. Phone and Web support is lacking.   Contacted both Sony and Adobe on Saturday and again on Monday.... Could  someone fix my problem.

[Guest]

Support for Adobe Digital Editions through Adobe is only available by submitting a web case (go to http://www.adobe.com/support/digitaleditions and click on "Submit a web case").  Have you done this and if so what was your case #

Sony however does offer phone support and should also be able to fix your problem.

[TelinaPage]

My case number is #203321980

[Guest]

You went through the chat support (who incorrectly sent you to Phone support).  The only realy method to get support for Digital Editions is by submitting a Web case (given the steps detailed above).

I did however fix your immediate problem (you have 4 device activations left).