Problem to log in

[Former Community Member]

Hi there,

I have installed a LiveCycle ES2 and a LiveCyle Workbenche ES on one windows server 2008 "A" and a LiveCycle Workbenche ES on another windows server 2008 "B" as well. Both of them are in our company domaem. But when I want to login in with Workbenche ES from server "B" to CliveCycle on server "A".  I get failure message, that I should check the netzwerk connetion setting.

I have ever shout down firewall, and checked the DNS-ip. I can use the same user data to login with the workbenche on server "A", it means, the user data was right. I have run the workbenche as administrator.

Where I could still check. What could be the reason. Could sombady help?! thanks very much!!

Best regards

Lisa

[Jasmin_Charbonn]

What are you setting you connection to?

Try to use the IP address of server A in your connection settings.

Jasmin

[Former Community Member]

Hi Jasmin,

thanks for this answer. But it is not  clear enough for me. Which connection setting did you mean? Is that on  the login screen, where I can manage configured servers? If that is what  you meant, I set already the IP address of the server A. Or maybe you  mean somewhere else?

Best regards

Lisa

[Jasmin_Charbonn]

Yes. I meant the connection from the login page.

What operating system are you using on server A?

Jasmin

[Former Community Member]

The OS on the server A is Windows Server 2008 R2 and the OS on the server B is Windows Server 2008.

Lisa

[Jasmin_Charbonn · Accepted solution]

That's what I was afraid of.

I ran into a similar problem trying to access adminui on a Windows 2008 server and that's because Win 2008 server block a bunch of ports.

I had to run a script I found somewhere on the web to open the ports.

You probably don't need to open them all up. I added 8080 and 8443 in the script and just ran it in a Command window and that fixed my problem.

Here's the script:

@echo =========  SQL Server Ports  ===================
@echo Enabling SQLServer default instance port 1433
netsh firewall set portopening TCP 1433 "SQLServer"
@echo Enabling Dedicated Admin Connection port 1434
netsh firewall set portopening TCP 1434 "SQL Admin Connection"
@echo Enabling conventional SQL Server Service Broker port 4022 
netsh firewall set portopening TCP 4022 "SQL Service Broker"
@echo Enabling Transact-SQL Debugger/RPC port 135
netsh firewall set portopening TCP 135 "SQL Debugger/RPC"
@echo =========  Analysis Services Ports  ==============
@echo Enabling SSAS Default Instance port 2383
netsh firewall set portopening TCP 2383 "Analysis Services"
@echo Enabling SQL Server Browser Service port 2382
netsh firewall set portopening TCP 2382 "SQL Browser"
@echo =========  Misc Applications  ==============
@echo Enabling HTTP port 80
netsh firewall set portopening TCP 80 "HTTP"
@echo Enabling HTTP port 8080
netsh firewall set portopening TCP 8080 "JBoss"
@echo Enabling SSL port 443
netsh firewall set portopening TCP 443 "SSL"
@echo Enabling SSL port 8443
netsh firewall set portopening TCP 8443 "JBoss SSL"
@echo Enabling port for SQL Server Browser Service's 'Browse' Button
netsh firewall set portopening UDP 1434 "SQL Browser"
@echo Allowing multicast broadcast response on UDP (Browser Service Enumerations OK)
netsh firewall set multicastbroadcastresponse ENABLE

Jasmin

[Former Community Member]

Hi Jasmin,

thanks very much!! I have tried the script and it works.

Best regards

Lisa