ColdFusion Builder won't start at all

Report · Apr 28, 2010

After installing Coldfusion Builder and Flash Builder as standalone installations on WinXP, I can't start either of them.

In the Coldfusion Builder folder where the the .exe is located, I get the hs_pid.log log files that you would normally see from a problem in eclipse. I get the same exact problem with Flash Builder with the same hs error logs after the program fails. Obviously they are suffering the same problem and the root of the problem is the embedded eclipse they are using.

Any ideas? I realize that it would be difficult to debug considering the complete lack of details about why the apps fail. That's due to Adobe offering no user feedback when they fail.

My guess is that it's a problem with the JRE in the installs, but there's no debugging info to find out what is going on. When I try FlashBuilderC.exe standalone, I get the following:

C:\Program Files\Adobe>"Adobe Flash Builder 4\FlashBuilderC.exe"
#
# A fatal error has been detected by the Java Runtime Environment:
#
# Internal Error (os_windows.cpp:3266), pid=19764, tid=26520
# Error: DuplicateHandle failed

#
# JRE version: (uninitialized)
# Java VM: Java HotSpot(TM) Client VM (14.2-b01 mixed mode, sharing windows-x86 )
# An error report file with more information is saved as:
# C:\Program Files\Adobe\hs_err_pid19764.log
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
#

I can run Flashbuilder as an eclipse plugin, and I suspect that I could run CFBuilder as a plugin also but that's not really what I want to do. It's just frustrating that products that cost thousands of dollars fail silently, offer no recovery, and won't run at all from a fresh standalone install.

Report · Apr 28, 2010

Hi,

Could you attach the log files created under FB and CFB?

Also, which is the java version you are using?

Thanks,

Balaji

http://balajisridhar.wordpress.com

Report · Apr 29, 2010

I'm using 1.6 for my Java stuff and for the plugin versions of CFB and FB4. Each builder standalone has it's own JRE which appears to be the same version (except for FB4 which is only a couple builds off). Both builders reference the same internal error file os_windows.cpp. As I mentioned earlier, both IDEs are currently running fine as eclipse plugins in my home directory.

U:\>java -version
java version "1.6.0_18"
Java(TM) SE Runtime Environment (build 1.6.0_18-b07)
Java HotSpot(TM) Client VM (build 16.0-b13, mixed mode, sharing)

C:\Program Files\Adobe\Adobe ColdFusion Builder\jre\bin>set PATH=

C:\Program Files\Adobe\Adobe ColdFusion Builder\jre\bin>.\java.exe -version
java version "1.6.0_18"
Java(TM) SE Runtime Environment (build 1.6.0_18-b07)
Java HotSpot(TM) Client VM (build 16.0-b13, mixed mode)

C:\Program Files\Adobe\Adobe Flash Builder 4\jre\bin>set PATH=

C:\Program Files\Adobe\Adobe Flash Builder 4\jre\bin>.\java.exe -version
java version "1.6.0_16"
Java(TM) SE Runtime Environment (build 1.6.0_16-b01)
Java HotSpot(TM) Client VM (build 14.2-b01, mixed mode)

hs_err_pid27396.log

-------------------------------------------------------------------------------------------------

#
# A fatal error has been detected by the Java Runtime Environment:
#
# Internal Error (os_windows.cpp:3276), pid=27396, tid=29696
# Error: DuplicateHandle failed

#
# JRE version: (uninitialized)
# Java VM: Java HotSpot(TM) Client VM (16.0-b13 mixed mode, sharing windows-x86 )
# If you would like to submit a bug report, please visit:
#   http://java.sun.com/webapps/bugreport/crash.jsp
#

--------------- T H R E A D ---------------

Current thread is native thread

Stack: [0x00030000,0x00130000], sp=0x0012fba4, free space=3fe0012fbb4k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
V [jvm.dll+0x1f4000]
V [jvm.dll+0xa1cc8]
V [jvm.dll+0x17d0e3]
V [jvm.dll+0x1030a0]
C [eclipse_1206.dll+0x501e]
C [eclipse_1206.dll+0x4721]
C [eclipse_1206.dll+0x152c]
C [CFBuilder.exe+0x1495]
C [CFBuilder.exe+0x1181]
C [CFBuilder.exe+0x4a3a]
C [kernel32.dll+0x17077]

--------------- P R O C E S S ---------------

VM state:not at safepoint (not fully initialized)

VM Mutex/Monitor currently owned by a thread: None

Dynamic libraries:
0x00400000 - 0x0040e000     C:\Program Files\Adobe\Adobe ColdFusion Builder\CFBuilder.exe
0x7c900000 - 0x7c9b2000     C:\WINNT\system32\ntdll.dll
0x7c800000 - 0x7c8f6000     C:\WINNT\system32\kernel32.dll
0x6f000000 - 0x6f06c000     C:\WINNT\system32\SYSFER.DLL
0x7e410000 - 0x7e4a1000     C:\WINNT\system32\USER32.dll
0x77f10000 - 0x77f59000     C:\WINNT\system32\GDI32.dll
0x773d0000 - 0x774d3000     C:\WINNT\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\COMCTL32.dll
0x77c10000 - 0x77c68000     C:\WINNT\system32\msvcrt.dll
0x77dd0000 - 0x77e6b000     C:\WINNT\system32\ADVAPI32.dll
0x77e70000 - 0x77f02000     C:\WINNT\system32\RPCRT4.dll
0x77fe0000 - 0x77ff1000     C:\WINNT\system32\Secur32.dll
0x77f60000 - 0x77fd6000     C:\WINNT\system32\SHLWAPI.dll
0x76390000 - 0x763ad000     C:\WINNT\system32\IMM32.DLL
0x10000000 - 0x1001e000     C:\WINNT\system32\privman32.dll
0x7c9c0000 - 0x7d1d7000     C:\WINNT\system32\SHELL32.dll
0x72000000 - 0x72014000     C:\Program Files\Adobe\Adobe ColdFusion Builder\plugins\org.eclipse.equinox.launcher.win32.win32.x86_1.0.200.v20090519\eclipse_1206.dll
0x77c00000 - 0x77c08000     C:\WINNT\system32\VERSION.dll
0x6d8b0000 - 0x6db47000     C:\Program Files\Adobe\Adobe ColdFusion Builder\jre\bin\client\jvm.dll
0x76b40000 - 0x76b6d000     C:\WINNT\system32\WINMM.dll
0x7c360000 - 0x7c3b6000     C:\WINNT\system32\MSVCR71.dll
0x76bf0000 - 0x76bfb000     C:\WINNT\system32\PSAPI.DLL

VM Arguments:
java_command: <unknown>
Launcher Type: generic

Environment Variables:
JAVA_HOME=C:\java\jdk1.6.0_18\jre
JRE_HOME=C:\java\jdk1.6.0_18\jre;C:\java\jre6
CLASSPATH=.;JDK_HOME;JAVA_HOME;C:\java\jre6\lib\ext\QTJava.zip
PATH=C:/Program Files/Adobe/Adobe ColdFusion Builder/jre/bin/client;C:/Program Files/Adobe/Adobe ColdFusion Builder/jre/bin;C:\Program Files\Adobe\Adobe ColdFusion Builder;C:\java\jdk1.6.0_18\bin;C:\java\jdk1.6.0_18\lib;C:\java\jdk1.6.0_18;C:\java\jdk1.6.0_18\jre;C:\java\flex_sdk_4\bin;C:\java\flex_sdk_4\;C:\Program Files\Serena\Dimensions 10.1\CM\prog;C:\servers\subversion;C:\Ent\Appl\Prod\Oracle8i\bin;c:\ent\appl\prod\Oracle8i\JRE\bin;C:\WINNT\system32;C:\WINNT;C:\Serena\CHANGE~1\DIMENS~1\9.1\PROG;c:\ent\appl\prod\perl\5.00502\bin\MSWin32-x86;c:\ent\appl\prod\perl\5.00502\bin;C:\WINNT\system32\wbem;c:\ent\appl\prod\bin;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\ATI Technologies\ATI.ACE\;C:\DSM\Script\;C:\ent\appl\prod\Exceed\Connectivity\10.00\Accessories\;;C:\servers\cake\cake\console;C:\servers\xampplite\php;C:\java\apache-maven\bin;C:\java\ant\bin;C:\Program Files\CA\SC\CAWIN;C:\Program Files\ActivIdentity\ActivClient\;C:\Program Files\QuickTime\QTSystem\;C:\servers\SDK\bin;C:\Program Files\IDM Computer Solutions\UltraEdit\
USERNAME=pritcjm
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 6 Model 23 Stepping 6, GenuineIntel

--------------- S Y S T E M ---------------

OS: Windows XP Build 2600 Service Pack 3

CPU:total 2

Memory: 4k page, physical 3652840k(1812720k free), swap 7137288k(4992188k free)

vm_info: Java HotSpot(TM) Client VM (16.0-b13) for windows-x86 JRE (1.6.0_18-b07), built on Dec 17 2009 13:35:55 by "java_re" with MS VC++ 7.1 (VS2003)

time: Thu Apr 29 08:52:56 2010
elapsed time: 0 seconds

Report · May 03, 2010

There could be some incompatible library in the system. Can you keep only the default paths, removing others in the path variable in a command prompt and launch CFBuilder?

- Vinu

Report · May 04, 2010

Yea, I tried that too. I also went and cleared all the env variables in the error log with no luck. Basically the same errors. I included the process part below.

It seems the problem is all throughout our office. Three other of my colleagues are having the exact same problem after getting their new CFB and FB4 last week. They get the same error logs in the installation folders of the standalone install.

---------------------------------

C:\Program Files\Adobe\Adobe ColdFusion Builder>set PATH=

C:\Program Files\Adobe\Adobe ColdFusion Builder>set CLASSPATH=

C:\Program Files\Adobe\Adobe ColdFusion Builder>set JAVA_HOME=

C:\Program Files\Adobe\Adobe ColdFusion Builder>set JRE_HOME=

C:\Program Files\Adobe\Adobe ColdFusion Builder>CFBuilder.exe

--------------- P R O C E S S ---------------

VM state:not at safepoint (not fully initialized)

VM Mutex/Monitor currently owned by a thread: None

Dynamic libraries:
0x00400000 - 0x0040e000     C:\Program Files\Adobe\Adobe ColdFusion Builder\CFBuilder.exe
0x7c900000 - 0x7c9b2000     C:\WINNT\system32\ntdll.dll
0x7c800000 - 0x7c8f6000     C:\WINNT\system32\kernel32.dll
0x6f000000 - 0x6f06c000     C:\WINNT\system32\SYSFER.DLL
0x7e410000 - 0x7e4a1000     C:\WINNT\system32\USER32.dll
0x77f10000 - 0x77f59000     C:\WINNT\system32\GDI32.dll
0x773d0000 - 0x774d3000     C:\WINNT\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\COMCTL32.dll
0x77c10000 - 0x77c68000     C:\WINNT\system32\msvcrt.dll
0x77dd0000 - 0x77e6b000     C:\WINNT\system32\ADVAPI32.dll
0x77e70000 - 0x77f02000     C:\WINNT\system32\RPCRT4.dll
0x77fe0000 - 0x77ff1000     C:\WINNT\system32\Secur32.dll
0x77f60000 - 0x77fd6000     C:\WINNT\system32\SHLWAPI.dll
0x76390000 - 0x763ad000     C:\WINNT\system32\IMM32.DLL
0x10000000 - 0x1001e000     C:\WINNT\system32\privman32.dll
0x7c9c0000 - 0x7d1d7000     C:\WINNT\system32\SHELL32.dll
0x72000000 - 0x72014000     C:\Program Files\Adobe\Adobe ColdFusion Builder\plugins\org.eclipse.equinox.launcher.win32.win32.x86_1.0.200.v20090519\eclipse_1206.dll
0x77c00000 - 0x77c08000     C:\WINNT\system32\VERSION.dll
0x6d8b0000 - 0x6db47000     C:\Program Files\Adobe\Adobe ColdFusion Builder\jre\bin\client\jvm.dll
0x76b40000 - 0x76b6d000     C:\WINNT\system32\WINMM.dll
0x7c360000 - 0x7c3b6000     C:\WINNT\system32\MSVCR71.dll
0x76bf0000 - 0x76bfb000     C:\WINNT\system32\PSAPI.DLL

VM Arguments:
java_command: <unknown>
Launcher Type: generic

Environment Variables:
PATH=C:/Program Files/Adobe/Adobe ColdFusion Builder/jre/bin/client;C:/Program Files/Adobe/Adobe ColdFusion Builder/jre/bin;
USERNAME=pritcjm
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 6 Model 23 Stepping 6, GenuineIntel

Report · May 11, 2010

Are all these machines upgraded from windows NT? Can you try by copying MSVCR71.dll from c:\windows\system32 to C:\Program Files\Adobe\Adobe ColdFusion Builder\jre\bin. The eclipse libraries shipped with CF and FB require MSVCR71.dll and may not be loading it properly.

Thanks

- Vinu

Report · May 12, 2010

I'm not really sure if these are updated machines or not. You may be right though, because the system32 folder is under winnt rather than windows. Anyway, I copied over the DLL but no luck. I still get the same error log.

Thanks

Report · May 12, 2010

Hi,

Do you have a software called "Privilege Manager" by any chance? Just trying to check the dll's found in the path for incompatibilities.

- Vinu

Report · May 12, 2010

We do have a Privilege Manager program running called Beyond Trust. Both were installed with BT, which may be the problem. The only reason I didn't suspect that was because I get the failure even when I try to execute ColdFusion builder from an Administrator console.

So what I did was create a cmd prompt with escalated privilege, navigate to the Adobe Program Files folder and try to execute the exe with that console. That usually solves any privilege problems I encounter but not in this case. I still get the same error log.

--------------- P R O C E S S ---------------

VM state:not at safepoint (not fully initialized)

VM Mutex/Monitor currently owned by a thread: None

Dynamic libraries:
0x00400000 - 0x0040e000     C:\Program Files\Adobe\Adobe ColdFusion Builder\CFBuilder.exe
0x7c900000 - 0x7c9b2000     C:\WINNT\system32\ntdll.dll
0x7c800000 - 0x7c8f6000     C:\WINNT\system32\kernel32.dll
0x6f000000 - 0x6f06c000     C:\WINNT\system32\SYSFER.DLL
0x7e410000 - 0x7e4a1000     C:\WINNT\system32\USER32.dll
0x77f10000 - 0x77f59000     C:\WINNT\system32\GDI32.dll
0x773d0000 - 0x774d3000     C:\WINNT\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\COMCTL32.dll
0x77c10000 - 0x77c68000     C:\WINNT\system32\msvcrt.dll
0x77dd0000 - 0x77e6b000     C:\WINNT\system32\ADVAPI32.dll
0x77e70000 - 0x77f02000     C:\WINNT\system32\RPCRT4.dll
0x77fe0000 - 0x77ff1000     C:\WINNT\system32\Secur32.dll
0x77f60000 - 0x77fd6000     C:\WINNT\system32\SHLWAPI.dll
0x76390000 - 0x763ad000     C:\WINNT\system32\IMM32.DLL
0x10000000 - 0x1001e000     C:\WINNT\system32\privman32.dll
0x7c9c0000 - 0x7d1d7000     C:\WINNT\system32\SHELL32.dll
0x72000000 - 0x72014000     C:\Program Files\Adobe\Adobe ColdFusion Builder\plugins\org.eclipse.equinox.launcher.win32.win32.x86_1.0.200.v20090519\eclipse_1206.dll
0x77c00000 - 0x77c08000     C:\WINNT\system32\VERSION.dll
0x6d8b0000 - 0x6db47000     C:\Program Files\Adobe\Adobe ColdFusion Builder\jre\bin\client\jvm.dll
0x76b40000 - 0x76b6d000     C:\WINNT\system32\WINMM.dll
0x7c360000 - 0x7c3b6000     C:\WINNT\system32\MSVCR71.dll
0x76bf0000 - 0x76bfb000     C:\WINNT\system32\PSAPI.DLL

Report · May 12, 2010

The library is in the path and i am not sure if it will cause any issue. We try to duplicate this issue in our end and see if we can provide any workaround for you. Also, have you tried installing CFB or FB outside "Program Files"? I guess you have installed eclipse outside Program Files. Priv manager targets applications inside Program Files I guess.

- Vinu

Report · May 13, 2010

Beyond Trust could be the problem, but I wanted to make sure it had nothing to do with CFB/FB. BT does interfere with other software, but usually when I run as an elevated user those problems go away. So far CFB/FB are the only two pieces of software that are completely failing, even when I execute as an elevated user.

I have installed both as plugins outside of the protected C:\ drive into a separate eclipse installation, but no I haven't tried to install the standalone outside of Program Files. I can try that to help narrow down the problem if you would like.

Report · May 13, 2010

When you find time, please do try to install outside Program Files. We would try to duplicate this problem

in our end and see if we can find a work around.

- Vinu

Report · May 15, 2010

Ok, it seems that Beyond Trust is most likely the issue here. Afer uninstalling CFB standalone, and then reinstalling it (without elevated priv) into My Documents, CFB now works. There was a message from the CFB installer that there were errors related to installing without administrator privileges, but it seems to run without any problems. I'm not sure why it says that you must install CFB as an administrator though, if it works without admin.

Unfortunately, with FB4 the installer will not let you continue without admin. So after installing FB4 into My Documents _with_ admin, I can no longer start FB4 standalone as a regular user... even in my own documents folder. Once again this fault lies with Beyond Trust because I am able to run FB4 with elevated privileges.

So the moral of the story here seems to be that Adobe products don't mix well with Beyond Trust products. On that note we just got CS5, and I'm a more than a little nervous that we are going to see the same problems there. Only this time the consequences will be much worse because Photoshop doesn't exactly have an eclipse plugin .

Report · May 15, 2010

CFB and FB requires admin privileges for adding other third part plugins or updating itself. Running with elevated permissions should be enough. That said the issue could be lying with Eclipse and Priv. manager not playing well. Other Adobe products may play nicely with priv. manager. Also since you want to use both FB and CFB, installing both into same eclipse is more advantageous.

Thanks

- Vinu

Report · May 19, 2010

I can indeed run with elevated privileges but this is far from optimal. There are extra steps to running in this manner, and Beyond Trust is extremely slow to respond. My original workaround is to run as a plugin, and I guess this will have to do.

One thing... I'm not entirely convinced eclipse is the problem. I have other eclipse installations that do not suffer these startup problems. Who knows, it seems like just a bad combination. I think ultimately, it's Beyond Trust incorrectly handling permissions of the execution and the DLLs being loaded.

Report · Jun 28, 2010

I am having the exact same problem but I don't have Beyond Trust installed and am running with local admin privileges. My error log also the same error:

#
# A fatal error has been detected by the Java Runtime Environment:
#
# Internal Error (os_windows.cpp:3276), pid=6056, tid=5844
# Error: DuplicateHandle failed

#
# JRE version: (uninitialized)
# Java VM: Java HotSpot(TM) Client VM (16.0-b13 mixed mode, sharing windows-x86 )
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
#

--------------- T H R E A D ---------------

Current thread is native thread

Stack: [0x00030000,0x00130000], sp=0x0012fba4, free space=3fe0012fbb4k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
V [jvm.dll+0x1f4000]
V [jvm.dll+0xa1cc8]
V [jvm.dll+0x17d0e3]
V [jvm.dll+0x1030a0]
C [eclipse_1206.dll+0x501e]
C [eclipse_1206.dll+0x4721]
C [eclipse_1206.dll+0x152c]
C [CFBuilder.exe+0x1495]
C [CFBuilder.exe+0x1181]
C [CFBuilder.exe+0x4a3a]
C [kernel32.dll+0x17067]

--------------- P R O C E S S ---------------

VM state:not at safepoint (not fully initialized)

VM Mutex/Monitor currently owned by a thread: None

Dynamic libraries:
0x00400000 - 0x0040e000     C:\Program Files\Adobe\Adobe ColdFusion Builder\CFBuilder.exe
0x7c900000 - 0x7c9b2000     C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f6000     C:\WINDOWS\system32\kernel32.dll
0x7e410000 - 0x7e4a1000     C:\WINDOWS\system32\USER32.dll
0x77f10000 - 0x77f59000     C:\WINDOWS\system32\GDI32.dll
0x773d0000 - 0x774d3000     C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\COMCTL32.dll
0x77c10000 - 0x77c68000     C:\WINDOWS\system32\msvcrt.dll
0x77dd0000 - 0x77e6b000     C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f02000     C:\WINDOWS\system32\RPCRT4.dll
0x77fe0000 - 0x77ff1000     C:\WINDOWS\system32\Secur32.dll
0x77f60000 - 0x77fd6000     C:\WINDOWS\system32\SHLWAPI.dll
0x76390000 - 0x763ad000     C:\WINDOWS\system32\IMM32.DLL
0x10000000 - 0x1001e000     C:\WINDOWS\system32\privman32.dll
0x7c9c0000 - 0x7d1d7000     C:\WINDOWS\system32\SHELL32.dll
0x72000000 - 0x72014000     C:\Program Files\Adobe\Adobe ColdFusion Builder\plugins\org.eclipse.equinox.launcher.win32.win32.x86_1.0.200.v20090519\eclipse_1206.dll
0x77c00000 - 0x77c08000     C:\WINDOWS\system32\VERSION.dll
0x6d8b0000 - 0x6db47000     C:\Program Files\Adobe\Adobe ColdFusion Builder\jre\bin\client\jvm.dll
0x76b40000 - 0x76b6d000     C:\WINDOWS\system32\WINMM.dll
0x7c340000 - 0x7c396000     C:\WINDOWS\system32\MSVCR71.dll
0x76bf0000 - 0x76bfb000     C:\WINDOWS\system32\PSAPI.DLL

VM Arguments:
java_command: <unknown>
Launcher Type: generic

Environment Variables:
CLASSPATH=.;C:\Program Files\Java\jre6\lib\ext\QTJava.zip
PATH=C:/Program Files/Adobe/Adobe ColdFusion Builder/jre/bin/client;C:/Program Files/Adobe/Adobe ColdFusion Builder/jre/bin;C:\Program Files\Adobe\Adobe ColdFusion Builder;C:\CF9\verity\k2\_nti40\bin;C:\Program Files\Windows Resource Kit\;C:\ColdFusion8\verity\k2\_nti40\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;w:\mssql\binn;w:\pb050_dll;C:\Program Files\NTRU Cryptosystems\NTRU TCG Software Stack\bin\;C:\Program Files\Wave Systems Corp\Gemalto\Access Client\v5\;C:\Program Files\Gemplus\GemSafe Libraries\BIN;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\;C:\WINDOWS\system32\WindowsPowerShell\v1.0;C:\Program Files\Microsoft SQL Server\80\Tools\Binn\;C:\Program Files\Microsoft SQL Server\90\Tools\binn\;C:\Program Files\Microsoft SQL Server\90\DTS\Binn\;C:\Program Files\Microsoft SQL Server\90\Tools\Binn\VSShell\Common7\IDE\;C:\Program Files\Microsoft Visual Studio 8\Common7\IDE\PrivateAssemblies\;C:\Program Files\TortoiseSVN\bin;c:\utils;C:\Program Files\QuickTime\QTSystem\
USERNAME=clid1215
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 6 Model 23 Stepping 6, GenuineIntel

--------------- S Y S T E M ---------------

OS: Windows XP Build 2600 Service Pack 3

CPU:total 2

Memory: 4k page, physical 3667860k(2555860k free), swap 7690296k(6688000k free)

vm_info: Java HotSpot(TM) Client VM (16.0-b13) for windows-x86 JRE (1.6.0_18-b07), built on Dec 17 2009 13:35:55 by "java_re" with MS VC++ 7.1 (VS2003)

time: Mon Jun 28 11:56:40 2010
elapsed time: 0 seconds

Report · Jun 28, 2010

Whoops! My mistake - I DO have BeyondTrust Privilege Manager Client installed - it appears to be installed automatically by my company's group policy. . .

Report · Jun 28, 2010

That makes me feel more confident that BT is the source of the problem. I've found Beyond Trust to be a really bad solution to the security problems in windows. It has broken more of my software than I can count - which fall upon deaf ears in corporate situatations. I guess the plan is that if a computer is completely unproductive then you can't use it and it is, therefore, completely secure.

The only workaround that I can suggest is to install it as a plugin to eclipse. You can install it into your home directory without admin, but that only fixes CFB, not FB4. FB4 will still ask for the admin password every time using BT.

The problem with the eclipse install is that the Data Source stuff doesn't work quite right. I find that my web services invalidate themselves some how, and the data explorer gives an error. You will then have to re-generate your webservice objects every time.

Report · Jun 28, 2010

Thanks for the info! Fortunately, my network support group is willing to uninstall BT in this case. I'll let you know if that solves my problem. . .

Jeff

Report · Jun 28, 2010

FYI - Beyond Trust is still "installed" in Add/Remove Programs but my helpdesk had me delete the C:\Windows\Beyond Trust folder and now CF Builder loads ok even with BT installed. . . Go figure. . .

Jeff

Adobe Community

ColdFusion Builder won't start at all

1 Correct answer