1 2 3 Previous Next 245 Replies Latest reply: Jan 5, 2011 5:56 PM by Dov Isaacs RSS

    Can't install CS5 Master collection engl Win 7 64- bits

    Kboelsen

      I've downloaded the trial (no problems) and went installing.

      After only 3% the installation is shut down (exit code 7) with an impressive error log of 12 fatal errors, 144 errors and 135 warnings.

      Am running English (IE) Win7 64-bit (no additioanl language packs installed), quad core 3,23 GHZ, 8 GB RAM, 2* 1024 MB ATI HD5770 graficcards (crossfire enabled) the computer is actually just a few days old, all updates installed. The installation is run as administrator.

       

      I tried installing the Microsoft VC80 and 90 files (in payload) - no result, it did not matter if I just ran the trial installation or provided a license code (genuine).

       

      Any ideas?

       

       

      Exit Code: 7


      -------------------------------------- Summary --------------------------------------


      - 12 fatal error(s), 144 error(s), 135 warning(s)


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      WARNING: Payload cannot be installed due to dependent operation failure


      ERROR: 2 Unable to delete file copy at "C:\Program Files (x86)\Common Files\Adobe\APE\3.1\adbeapecore.dll" Error 5 Access is denied.


      ERROR: 2 Error rolling back command ARKMoveFileCommand


      ERROR: 1 Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\APE\3.1\adbeapecore.dll" from backup at "C:\adobeTemp\backup\adobetmp00018116" Error 5 Access is denied.


      ERROR: 1 Error rolling back command ARKDeleteFileCommand


      ERROR: The following payload errors were found during install:


      ERROR:  - Adobe OnLocation CS5 Royalty Content Wrapper: Install failed


      ERROR:  - Adobe CSXS Infrastructure CS5: Install failed


      ERROR:  - Adobe Media Player: Install failed


      ERROR:  - SiteCatalyst NetAverages: Install failed


      ERROR:  - Firefox Plugin CS5: Install failed


      ERROR:  - Adobe Linguistics CS5 x64: Install failed


      ERROR:  - Adobe Photoshop CS5 Support: Install failed


      ERROR:  - Adobe InDesign CS5 Common Language Files_AdobeInDesign7CommonLang-en_US: Install failed


      ERROR:  - Adobe Bridge CS5: Install failed


      ERROR:  - Adobe Encore CS5 Third Party Royalty Content: Install failed


      ERROR:  - Microsoft_VC80_ATL_x86: Install failed


      ERROR:  - Recommended Common Fonts Installation x64: Install failed


      ERROR:  - Adobe Flash CS5_AdobeFlash11-en_USLanguagePack: Install failed


      ERROR:  - Adobe Toolhints CS5: Install failed


      ERROR:  - Adobe Fireworks CS5: Failed due to Language Pack installation failure


      ERROR:  - Adobe Flash Builder: Install failed


      ERROR:  - AdobePDFL x64 CS5: Install failed


      ERROR:  - Adobe Encore CS5 Royalty Codecs Installer Wrapper: Install failed


      ERROR:  - DeviceCentral_DeviceCentral3LP-en_GB: Install failed


      ERROR:  - Microsoft_VC80_MFCLOC_x86_x64: Install failed


      ERROR:  - Adobe After Effects CS5 Third Party RoyaltyContent Wrapper: Install failed


      ERROR:  - Adobe Premiere Pro CS5 Third Party Content Wrapper: Install failed


      ERROR:  - Adobe Flash CS5_AdobeMobileExtension_Flash11-en_US: Install failed


      ERROR:  - Adobe InDesign CS5 Application Language Files_AdobeInDesign7AppLang-en_GB: Install failed


      ERROR:  - Creative Suite 5 Master Collection: Install failed


      ERROR:  - Adobe XMP Panels CS5: Install failed


      ERROR:  - Adobe Player for Embedding: Install failed


      ERROR:  - AIR2 For Adobe Flash Pro: Failed due to Language Pack installation failure


      ERROR:  - Adobe Premiere Pro CS5_AdobePremierePro5en_USLanguagePack: Install failed


      ERROR:  - Photoshop Camera Raw: Install failed


      ERROR:  - AdobeColorCommonSetCMYK: Install failed


      ERROR:  - AdobeHelp: Install failed


      ERROR:  - Camera Profiles Installer: Install failed


      ERROR:  - Adobe Buzzword CS5: Install failed


      ERROR:  - Adobe After Effects CS5 Third Party Content Wrapper: Install failed


      ERROR:  - Adobe Flash Player 10 Plugin: Install failed


      ERROR:  - Adobe Mini Bridge CS5: Install failed


      ERROR:  - Microsoft_VC80_CRT_x86_x64: Install failed


      ERROR:  - IE Plugin CS5: Install failed


      ERROR:  - Adobe Soundbooth CS5 Codecs Wrapper: Install failed


      ERROR:  - Adobe SING CS5: Install failed


      ERROR:  - AdobeColorJA CS5: Install failed


      ERROR:  - Adobe ReviewPanel CS5: Install failed


      ERROR:  - Adobe InDesign CS5 Icon Handler x64: Install failed


      ERROR:  - Adobe Premiere Pro CS5 Third Party Royalty Content: Install failed


      ERROR:  - Adobe Flash CS5_AdobeMobileExtension_Flash11-mul: Install failed


      ERROR:  - Adobe Media Encoder CS5 Dolby X64: Install failed


      ERROR:  - Adobe BrowserLab CS Live: Install failed


      ERROR:  - Photoshop Camera Raw (64 bit): Install failed


      ERROR:  - iPhone Publishing: Install failed


      ERROR:  - Adobe After Effects CS5 Support: Install failed


      ERROR:  - CSXS Story Extension: Install failed


      ERROR:  - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure


      ERROR:  - Adobe Contribute CS5_AdobeContribute6en_GBLanguagePack: Install failed


      ERROR:  - Adobe Media Encoder CS5 X64: Install failed


      ERROR:  - Adobe After Effects CS5_AdobeAfterEffects10en_USLanguagePack: Install failed


      ERROR:  - Suite Shared Configuration CS5: Install failed


      ERROR:  - Adobe Premiere Pro CS5 Third Party Royalty Content Wrapper: Install failed


      ERROR:  - Adobe Linguistics CS5: Install failed


      ERROR:  - PDF Settings CS5: Install failed


      ERROR:  - DeviceCentral: Failed due to Language Pack installation failure


      ERROR:  - AdobeTypeSupport CS5: Install failed


      ERROR:  - AdobeColorVideoProfilesCS CS5: Install failed


      ERROR:  - Adobe OnLocation CS5_AdobeOnLocation5en_USLanguagePack: Install failed


      ERROR:  - Adobe Flash Fonts1: Install failed


      ERROR:  - Adobe OnLocation CS5 Royalty Content: Install failed


      ERROR:  - AdobeColorCommonSetRGB: Install failed


      ERROR:  - Adobe Player for Embedding x64: Install failed


      ERROR:  - Office Plugin CS5: Install failed


      ERROR:  - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure


      ERROR:  - Adobe Flash Player 10 ActiveX: Install failed


      ERROR:  - Required Common Fonts Installation x64: Install failed


      ERROR:  - Adobe InDesign CS5 Common Base Files: Install failed


      ERROR:  - Microsoft_VC90_ATL_x86_x64: Install failed


      ERROR:  - Adobe Photoshop CS5 International English Language Pack_AdobePhotoshop12-en_GB: Install failed


      ERROR:  - Adobe CSXS Extensions CS5: Install failed


      ERROR:  - Microsoft_VC80_ATL_x86_x64: Install failed


      ERROR:  - AdobeOutputModule: Install failed


      ERROR:  - Microsoft_VC90_CRT_x86_x64: Install failed


      ERROR:  - AIR2 For Adobe Flash Pro_AIR2_Flash11-en_US: Install failed


      ERROR:  - Adobe InDesign CS5 Common Language Files_AdobeInDesign7CommonLang-en_GB: Install failed


      ERROR:  - AdobeCMaps x64 CS5: Install failed


      ERROR:  - AdobeTypeSupport x64 CS5: Install failed


      ERROR:  - Adobe Illustrator CS5: Failed due to Language Pack installation failure


      ERROR:  - Adobe Media Encoder CS5 PCI WRAPPER X64: Install failed


      ERROR:  - Adobe Encore CS5: Failed due to Language Pack installation failure


      ERROR:  - Microsoft_VC90_MFC_x86_x64: Install failed


      ERROR:  - Adobe Photoshop CS5 International English Language Pack_x64_AdobePhotoshop12-en_GB_x64: Install failed


      ERROR:  - AdobeColorVideoProfilesAE CS5: Install failed


      ERROR:  - DynamiclinkSupport: Install failed


      ERROR:  - Adobe OnLocation CS5: Failed due to Language Pack installation failure


      ERROR:  - Adobe Soundbooth CS5 Royalty Codecs Wrapper: Install failed


      ERROR:  - Adobe WinSoft Linguistics Plugin CS5: Install failed


      ERROR:  - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed


      ERROR:  - AdobeColorEU CS5: Install failed


      ERROR:  - Adobe Encore CS5_AdobeEncore5en_USLanguagePack: Install failed


      ERROR:  - Adobe Premiere Pro CS5 Third Party Content: Install failed


      ERROR:  - AdobePDFL CS5: Install failed


      ERROR:  - HIL Help Search: Install failed


      ERROR:  - AdobeCMaps CS5: Install failed


      ERROR:  - AdobeColorNA CS5: Install failed


      ERROR:  - Adobe After Effects CS5 Third Party Content: Install failed


      ERROR:  - Adobe Premiere Pro CS5: Failed due to Language Pack installation failure


      ERROR:  - Adobe Dreamweaver CS5: Failed due to Language Pack installation failure


      ERROR:  - Microsoft_VC80_MFC_x86_x64: Install failed


      ERROR:  - ph: Install failed


      ERROR:  - Required Common Fonts Installation: Install failed


      ERROR:  - Adobe Soundbooth: Failed due to Language Pack installation failure


      ERROR:  - Adobe After Effects CS5 Presets: Install failed


      ERROR:  - Adobe After Effects CS5 Third Party Royalty Content: Install failed


      ERROR:  - AmericanEnglishSpeechAnalysisModels: Install failed


      ERROR:  - Adobe SwitchBoard 2.0: Install failed


      ERROR:  - Adobe Flash CS5: Failed due to Language Pack installation failure


      ERROR:  - Adobe Illustrator CS5_AdobeIllustrator15en_GBLanguagePack: Install failed


      ERROR:  - AdobeColorPhotoshop CS5: Install failed


      ERROR:  - Pixel Bender Toolkit: Install failed


      ERROR:  - Adobe After Effects CS5: Failed due to Language Pack installation failure


      ERROR:  - Adobe Soundbooth CS5 Codecs: Install failed


      ERROR:  - Adobe Contribute CS5: Failed due to Language Pack installation failure


      ERROR:  - Adobe InDesign CS5 Application Base Files2: Install failed


      ERROR:  - Players For Adobe Flash Pro: Install failed


      ERROR:  - Recommended Common Fonts Installation: Install failed


      ERROR:  - Adobe Dreamweaver CS5_AdobeDreamweaver11en_USLanguagePack: Install failed


      ERROR:  - Adobe InDesign CS5 Icon Handler: Install failed


      ERROR:  - Adobe Extension Manager CS5: Install failed


      ERROR:  - AdobeJRE: Install failed


      ERROR:  - Adobe Soundbooth_AdobeSoundbooth3en_USLanguagePack: Install failed


      ERROR:  - Adobe Flash Catalyst CS5: Install failed


      ERROR:  - Adobe ExtendScript Toolkit CS5: Install failed


      ERROR:  - TLF For Adobe Flash Pro: Install failed


      ERROR:  - Adobe Soundbooth CS5 Royalty Codecs: Install failed


      ERROR:  - AdobeMotionPicture CS5: Install failed


      ERROR:  - Adobe Fireworks CS5_AdobeFireworks11en_GBLanguagePack: Install failed


      ERROR:  - Adobe AIR: Install failed


      ERROR:  - Adobe Premiere Pro CS5 Support: Install failed


      ERROR:  - Adobe Media Encoder CS5 Dolby WRAPPER X64: Install failed


      ERROR:  - Adobe InDesign CS5 Application Base Files: Failed due to Language Pack installation failure


      ERROR:  - Adobe Media Encoder CS5 PCI X64: Install failed


      ERROR:  - Adobe InDesign CS5 Application Feature Set Files: Install failed


      FATAL ERROR: Cannot copy template databse file from C:\Users\Kerstin\AppData\Local\Adobe\OOBE\PDApp\DWA\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5}.db


      FATAL ERROR: Cannot set file attributes to normal for file C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5}.db


      FATAL ERROR: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5}.db


      FATAL ERROR: Cannot copy template databse file from C:\Users\Kerstin\AppData\Local\Adobe\OOBE\PDApp\DWA\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{E5DD149F-8370-48F9-A32C-2E3DC776CFFB}.db


      FATAL ERROR: Cannot set file attributes to normal for file C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{E5DD149F-8370-48F9-A32C-2E3DC776CFFB}.db


      FATAL ERROR: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{E5DD149F-8370-48F9-A32C-2E3DC776CFFB}.db


      FATAL ERROR: Cannot copy template databse file from C:\Users\Kerstin\AppData\Local\Adobe\OOBE\PDApp\DWA\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{3F023875-4A52-4605-9DB6-A88D4A813E8D}.db


      FATAL ERROR: Cannot set file attributes to normal for file C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{3F023875-4A52-4605-9DB6-A88D4A813E8D}.db


      FATAL ERROR: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{3F023875-4A52-4605-9DB6-A88D4A813E8D}.db


      FATAL ERROR: Cannot copy template databse file from C:\Users\Kerstin\AppData\Local\Adobe\OOBE\PDApp\DWA\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{6B485102-4593-43F6-BA45-F14D690B0C64}.db


      FATAL ERROR: Cannot set file attributes to normal for file C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{6B485102-4593-43F6-BA45-F14D690B0C64}.db


      FATAL ERROR: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{6B485102-4593-43F6-BA45-F14D690B0C64}.db


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