Please could you check the version number of Captivate? Perhaps you did not install the update (May 2009) yet? Try menu Help, Updates. One of the issues resolved was about paths.
My Captivate is version 4.0.1 build 1642. I installed the Italian version of the product and no updates are available.
Do not use relative paths in the "url or file" field. Simply type the name of your file you want to link to.
Can anyone list the steps to take when using a button to open a file? I have Word, Exel, and PowerPoint files I want to link to. Do I need to convert to html and put them in the project folder? Please help. Captivate 4 Help is no help with this.
I have encountered the same problem. I created a project that had buttons linking to multiple external assets, in multiple file formats (pdf, swf, doc, and xls). When publishing the file to CD-ROM (using an exe output format with an Autorun), I could not get Captivate to recognize the "relative" paths to the asset files. Paring down the file path to the file name only, as some forums suggested, did not help--in such instances, Captivate couldn't recognize a file name without a path; assumed that I must want a URL; and added "http://" to the file name so when I clicked on buttons in the exported project I instead got a browser window with an error message.
After hours of trial and error, I figured out that adding "file:/" before the name of the file seems to tell Captivate to look in the root directory. I know this because when I tested the project within Captivate, I was able to confirm that button clicks were now pointing to files in the root of my C: drive, so the project worked when I copied files there. However, this success didn't translate to a published exe file that now should be looking within the root of D: (or whatever letter your CD/DVD drive is).
Adobe, if anyone is listening, my own suggestion is that there be independent choices for "Open URL" OR "Open File" under the "If the user clicks on the button" pull-down menu, rather than "Open URL or file," as Captivate seems to incorrectly assume URL as the default. Secondly, the program should be able to intuitively recognize the relative paths to external assets accessed as a result of button clicks.
In the meantime, if anyone else has a better workaround than I was able to come up with, I'd love to hear it. Thanks.
Correction to my last messsage: it should have been "file:\" with a back slash rather than a forward slash.
In CP5 trying to link to multiple PDF files (articles) have not been able to get CP5 to locate these PDF resources in the project folder so
will try the file:\ convention and see if that resolves the issue
I've done my Portfolio in Captivate, output .exe and burn into CDrom (with a lot of link pdf and avi need to be opened).
Before Adobe Captive 4,
We use a very complicated method to let our "Open File(pdf,doc...)" work when we output to .exe and burn into CDrom.
We used "MENU BUILDER" to do a swf which embedded a relative path of the file, and add the swf into Captivate.
(If u are a new user begin from Captivate 4, just ignored the History, just toooo complicated. BUT IT WORKS FINE.)
Now the MENU BUILDER missing from Captivate 4,
after searching the forum,
I've tried to put the file name only (no path at all, example: "leaflet_03.pdf) under "Open Url or file" and get the results:
1. It could not open when i test to preview in IE in my computer.
2. It works fine when I upload the swf ouput and pdf files (put all in same folder) to website.
3. It won't work when I Output to .exe (put all file in same folder), burn into CDrom also failed to open! The pdf file is opened in Internet explore with "http://leaflet_03.pdf/" in address bar.
I've tried to put "file:\" infront of the link (example: "file:\leaflet_03.pdf"),it won't work too!
Please tell me how to solve this problem!
I am having the same trouble! It only works when i have the absolute path.
I am new to all of this so please forgive my basic questions. In one of teh posts it said to use "file:\name of file" are the quotes around the path needed?
No, do not put those quotes,
I have a word document named "test.docx"
The document is saved in this directory "c:\TEMP"
The project is saved in the same directory and it is named menu.cptl
here is the path i have set up in my project for a button: "file:\TEMP\test.docx" (no quotes as you specified)
when i run it and click on the button nothing is happening.
So what am i doing wrong?
Thanks for any help!
i figured it out. i had a slide in there that was a copy of teh 1st slide with the old path in it. somehow it was trying that one
first. thanks for the help on this!
The paths are working on if i have it local. i burned the project to a CD and any links go directly to my
home page. i copied all of the files from the CD to the hard drive of another computer and it works just fine. Any suggestions?
It sounds like your issue is due to absolute link URLs.
Have you tried using relative links instead of absolute links?
E.g. "c:\TEMP\myfile.pdf" is an absolute link, whereas if you placed the PDF file in the same directory as the HTM file and just used "myfile.pdf" that would be a relative link. If you placed the PDF inside a directory called "pdf" which was in the same directory as your HTM your relative link would then be "pdf\myfile.pdf".
it works when i export to an SWF and run the htm file. but its the export to executable that isnt working now...
"file:\file folder\filename" is not a relative path. It's still an absolute path because you're specifying the path all the way from the root drive, whether you used a drive letter or not.
A relative path shows where to find the other file in relation to the file that is calling it.
Relative paths look like this:
- myDoc.doc (if the file is in the same directory as the file calling it)
- folderName/myDoc.doc (if the file is inside a folder in the same directory as the file calling it)
- ../myDoc.doc (if the file is located in the parent directory above the file that is calling it)
- ../../myDoc.doc (if the file is located two levels above the file that is calling it)
Here's a tutorial that explains it better: http://www.communitymx.com/content/article.cfm?cid=230ad
I've tried to set every kind of link, but the problem still cannot solve:
1. when output to EXE, cannot open a file, when we click the button, no software (ie or acrobat reader) running.
2. when we output to SWF, with HTML, we can open the file under ie. But if we lauch the SWF directly (not using html or ie), the button have same problem just like output to EXE, nothing happen when we click the open file button.
So I think the problem is related to IE or any other web browser,
the web browser cannot generate to run acrobate reader or microsoft word to open those file!
So any other suggestion?
I've uploaded the testing CP file and output exe/swf file into this link:
I think we should solve this problem,
otherwise we cannot take a risk to get a job from clients...
Thanks again for your help!
did you ever solve this problem. I have the same problem, although I'm using Captivate 5.
I can link to an external file on the CD with a relative path ../../../filename.htm when I export to a Mac executable file, but not a .exe file.
(It took some trial and error to work out with the Mac the path had to go up three times, but no amount of guess work with relative paths seems to work for the .exe
Any suggestions anyone?
I hate to tell you this, but I went through this same situation over a year ago when we purchased CP4. Unless you have Menu Builder, or Adobe develops something similar to resolve this issue, you will not be able to open pdf or other files when a project is burned to a CD, regardless of the path. If someone can prove me wrong, that would be great, but it was a very frustating process for me as well, and after spending endless hours trying all types of paths, it was obvious that it was not happening. I reported this to Adobe when I discovered it, and the adjustment was not made in CP5. Apparently Menu Builder was included in the earlier versions of Captivate when it was still a Macromedia product and when Adobe acquired it, they thought that Aggregator would replicate Menu Builder's capabilities. Unfortunately, they were not aware of how critical it is for those of us who are still required to burn projects to CDs for our clients to open other files. That "Open URL or file" option is a joke when it comes to EXE file publishing. Hopefully if more people complain this issue will finally get resolved and a solution will be provided in CP6.
Too bad! I wonder why they dont build it in to Flash
Catalyst? Seems like the logical way to go...
Thanks! That will at least save me some time!
It does work when I create the Mac version of a .exe, so I'm not sure why it won't with the .exe
I'll make mention of it to Adobe.
I used Captivate from version 0 till 5!
I've tried every kind of path name and every kind of method metion above, but still couldn't let the stupid link open a PDF/Doc/Mpeg when I output to .exe!
I really doubt those "Captivate Expert" had REALLY USED the programme and output .exe and burn into CD and click and open a external doc before!
Now I'm using a stupid method to make it work.
I used Sothink decompiler to copy the script inside SWF link which created by Old Captivate 3 Menu Builder, and paste the script into Flash, change the file name and import the SWF into Captivate to become a Click box link.(If u don't understand what I'm talking about,is because u start using Captivate from version 4).
I will try using Flash Catalyse to do a link, hope this will really works!
I just can't figure out why this tiny little problem will jam the whole programm and Adobe still couldn't solve for nearly 5 years?
This is the action script inside the empty SWF link box,
just change the file name and put the PDF inside same folder with .exe file will work:
// Action script...
var szArg = "filename.pdf";
var szWindow = "_blank";
if (_root.FlashPlayer == "1")
} // end else if
This is the most ridiculous thing I've ever seen! What a piece of crap. Same problem. No resolution. You should be ashamed, Adobe!
I was really struggling to sort this out to run the pdfs through a captivate .exe file on a DVDrom- but I have sussed it out.
Firstly- Create a folder with all the pdfs you are planning on using. (foldername)
Put this folder onto the disc but do not burn it
Name the disc
In captivate- direct the 'url or file' link to \foldername\filename.pdf
then publish the captivate project to you computer
Copy this onto the disc in the same place as 'foldername'
Copy the 'autorun' to the same place
Burn the disc
note: name the disc the same everytime otherwise it gets confused
as long as the .exe is in the same place as the pdf folder then it will find it
Took it's time- but I'm a happy man
I'm confused about one thing. How do you name the disc in Captivate?
Why cant we just place the PDF into the library and link to it link you do in Dreamweaver, would make life so much easier
Because in Dreamweaver the library is simply a representation of all the files on the site. In Captivate, the library shows many of the objects that are inside the project and will end up encapsulated inside the SWF.The SWF file size would then dramatically increase and slow down the ability to play easily.
Helpful and Handy Links
Im placing my project into scorm, I takeit I need to place all docs inside the LMS the link to the absolute path to the PDF or doc?
Question. Is there a simple way to make a scrolling text box to place into CP? I've tried with flash and XML AS3 no luck, I need to incorporate formatted text.
Any help suggestions would be great.
Thanks Captiv8r just purchased your books. look forward to learning.