-
1. Re: Uninstall not working
BobLevine May 9, 2010 5:57 AM (in response to rlafoto1)Before you "give" that software to a friend, you'll need to fill out a license transfer form and
send it to Adobe.
As for your issue, you say you can't uninstall but you don't say what happens when you try.
Bob
-
2. Re: Uninstall not working
rlafoto1 May 9, 2010 8:53 AM (in response to BobLevine)Hi Bob,
The following message comes up:
"Adobe Setup has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
I am trying to preemptive - I have had trouble installing CS2, CS3, and CS4...
I am going (unless you have another suggestion) go through technote http://kb2.adobe.com/cps/403/kb403952.html protocols tomorrow...
Thanks,
Randy
-
3. Re: Uninstall not working
argusp May 10, 2010 6:22 AM (in response to rlafoto1)there is a program Adobe CS4 Clean Script. This helps to remove some of the lingering stuff after an uninstall that may interfere with a new installation. Had to use this when migrating different versions to different computers. It may, or may not, work for this issue.
Why do they call it UNINSTALL when it really does not? Not just Adobe, but many of the Windows software producers.
-
4. Re: Uninstall not working
rlafoto1 May 10, 2010 4:27 PM (in response to argusp)I went through every step of the technote listed in my last post and nothing worked. The CS4 Clean Script worked and removed all but "Onlocation", Adobe Extend Script Tool Kit CS4, and Adobe Extension Manager CS4.
CS5 arrives tomorrow and hopefully will load OK?
Thanks,
Randy



