Problem converting .doc with "display_urn:schemas-microsoft-com:office:office" properties

[FabioSpiga]

PDF Generator cannot convert a simple .doc document when there are properties with a name like "display_urn:schemas-microsoft-com:office:office#Editor". I think this is a property that some versions of MS Word add automatically.

If you try to convert the attached document, the result is the following:

Error Code:19060           
Error Message:

Error message from the primary converter:
ALC-PDG-019-060-Encountered error while importing the XMP file.

Could this be a bug of PDFG?

Is there a workaround to convert this kind of file?

Thanks,

Fabio

[FabioSpiga]

this is how the file -> properties panel has been configured: with these settings, PDFG fails

[dawittwe]

Hi,

Yes, this could be a bug in LC. I verified that conversion was ok after removing the two properties. Conversion works fine with Acrobat as well. I have still not come across any other word document with these kind of properties embedded, so I am not sure where they come from.

I'd report this to Technical Support and have them investigate this.

Regards

Daniel

[cactus70]

Funny - we just hit the same problem, took me a hour of playing around

to figure it out.  This is definitely a bug.