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1. Re: Has anyone else run across Error 213.23 or cpsid_83578?
Steve C2 May 14, 2010 4:23 AM (in response to rlafoto1)My problem is a little different I am not sure of my error code or cpsid, but I cannot install Encore. If you have not tried these steps and you have the time to do so before Adobe calls back, try them. Note: before I ran the following steps, there were additional products that wouldn't install. My problem does not include the inability to open any programs.
1) uninstall of the cs5 products that you had tried to install.
2) run the adobe cleanup script for CS5 (downloadable from Adobe's site).
3) reinstall cs5.
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2. Re: Has anyone else run across Error 213.23 or cpsid_83578?
rlafoto1 May 14, 2010 6:29 AM (in response to Steve C2)Hi Steve,
Thanks for the response... I have tried everything that 3 or 4 Adobe tech service people suggested plus suggestions that I have been following on the forums such as clean up computer, load Cs5 by hiding MS files and disabling all in "msconfig", running clean script CS5 (CS3 and CS4), etc...
Unles someone has specifcally heard of the errors above, I may have to wait for the phone call. I feel silling having fedex'd the package...
Thanks again,
Randy
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3. Re: Has anyone else run across Error 213.23 or cpsid_83578?
einar111 Oct 3, 2010 2:21 AM (in response to rlafoto1)Hi, Wonder if you found a solution yet??
I've just purchase PS CS5, and run into the same problem and error message when I install it (Windows 7 /64bit). Tried to install it from the Administrator account and then it works, but when I log on to any other account CS5 is not available/working.
Any new suggestions are highly appreciated!
Einar
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4. Re: Has anyone else run across Error 213.23 or cpsid_83578?
vrunyon Dec 1, 2010 10:28 AM (in response to einar111)I'm seeing this error with Acrobat X Pro. I'm running it as a demo - deciding if it's worth the money to upgrade from Acrobat 9 (which doesn't run in our Citrix XenApp environment successfully either - I believe due to roaming profiles). Brand new install in a segregated environment - no previous Adobe products were installed in this environment. Install completes successfully. This error appears when I launch the product the first time. I click OK and the app closes. Any solution to this?
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5. Re: Has anyone else run across Error 213.23 or cpsid_83578?
darklord_p Jan 28, 2011 9:07 AM (in response to rlafoto1)try this
disable all user account settings
apply the licensing patch kb405970

