Hi Mary
Thanks for this additional information and what you included
in your offline email.
You mentioned that another bank had used RoboHelp. Perhaps
they were not trying to use a website and an intranet within the
RoboHelp project, it may have duplicated information or worked in
some other way. What did occur to me as a solution is that you put
your intranet within RoboHelp and then have links to pages on the
website. I wonder if that would work for you?
I suspect that the pages on your site are constructed in a
way that would not work in RH. That means importing them would not
work for that reason quite apart from the subsequent overhead of
maintaining two versions of the same information. Your RH project
could house the intranet information and would have additional
pages with links to the website information. Alternatively, as your
site has a login, perhaps the web designers could set things up to
display additional links when it recognises a staff login. Those
links would then go the policy stuff from relevant places.
Does that help your thinking on how to tackle this?
On the learning side, no I am not aware of any online
courses. A course should get you started but the very nature of
what you are trying to do makes me think that you need a RH
consultant on site for a few days to get you started at least.
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