Unable to open Captivate 4 file with Captivate 3

[Guest]

As the title suggests, I created a project in Captivate 4 and would to edit the project in Captivate 3. When I try to open it, I get the error message, "Adobe Captivate could not open "project.cp" because it is either not a supported file type or because the file has been damaged..."

Are these files not backwards compatible, even from Captivate 4 to 3? Anything else I should consider?

(I created the project using a 64-bit version of Windows 7 , if that's a factor. I tried opening the file on another machine running Win XP, but got the same error.)

[Captiv8r]

Hi there

Unfortunately Captivate projects are only forward compatible. And even that will have limits.

Your best bet is to have both versions installed on the same PC. Then create a new, blank project in Captivate 3 that is sized identically to the one in 4. Then perform a copy/paste to move the content from 4 to 3.

Note that any buttons or click boxes will likely need re-linking and you cannot expect things that are "4 specific" to work in 3 any longer. (Widgets, Advanced Actions and the like)

Cheers... Rick

Helpful and Handy Links Captivate Wish Form/Bug Reporting Form Adobe Certified Captivate Training SorcerStone Blog Captivate eBooks

[Guest]

I was afraid of that. (Fortunately I created only a test project, so no real time invested.) Thanks, Rick