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How do I get drop-down menus to show up in Reader 9?

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Level 1

I've created a pdf form using Word and then converting it to pdf and then opening in LiveCycle Designer to add fields including drop-down menus. When my form is opened in Reader, the drop-down menus don't show up... What am I doing wrong?

Thanks for your replies...

2 Replies

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Level 2

Hi,

You have rendered the pdf as pdf/a. Acrobat/Reader will automatically view the pdf in pdf/a mode, which means non-interactive mode. You will have to open Reader, go to Preferences and under Documents select never on pdf/a view mode.

Better way is to save the pdf as standard pdf, not pdf/a. This way each client doesn't have to change the preferences to be able to fill in the form.

Regards

Daniel

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Level 1

Thanks for your quick reply... It took me awhile to find out how to save as a regular pdf from Word, but got it figured out...