0 Replies Latest reply: Jun 10, 2010 6:43 PM by Bear Travis RSS

    FAQ: Where do I find the log files?

    Bear Travis Adobe Employee

      There are a variety of log files that can help diagnose problems with Catalyst. Exactly which log is most helpful depends on what type of problem you're dealing with. Here are the locations of some of the most common logs.


      Runtime Logs

      If Catalyst was running just fine, and then something happened, most likely we'll want this log.



      /Users/[username]/Library/Application Support/Adobe/Flash Catalyst/Workspace/.metadata/.log


      By default, the finder does not display files / folders that begin with a '.' You can open the terminal and copy-paste the following line:


      cp /Users/[your username here]/Library/Application\ Support/Adobe/Flash\ Catalyst/Workspace/.metadata/.log ~/Desktop/log


      which will copy the file to a file named "log" on your desktop.



      C:\Users\[username]\AppData\Roaming\Adobe\Flash Catalyst\workspace\.metadata\.log


      Launch Logs

      Various logs are created on Catalyst startup. The one we most frequently are interested in is amt.log








      Installer Logs

      If you are having trouble installing Catalyst, then we'll probably need to look at the logs created at install time. Those are located here



      /Library/Logs/Adobe/Installers/Adobe Flash Catalyst CS5 1.0 [mm-dd-yyyy].log.gz



      C:\Program Files\Common Files\Adobe\Installer\Adobe Flash Catalyst CS5 1.0 [mm-dd-yyyy].log.gz