3 Replies Latest reply: Jun 14, 2010 9:23 AM by GRMorrison RSS

    Lightroom 64 bit is closing down

    99jon Community Member
    99jon Jun 14, 2010 6:24 AM

      “ Windows detected a problem with the program Adobe Photoshop Lightroom 3. Click OK to close the program. The next time the program launches it will automatically open in compatibility mode”

       

      I got the above message about two days after downloading the trial. I love the software but is there a problem with it potentially running optimally?

       

      I’m running Lightroom 3 on Windows 7 64 bit, Intel 2.8Ghz, 6gb RAM

       

       

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        • 1. Re: Lightroom 64 bit is closing down
          GRMorrison Community Member
          GRMorrison Jun 14, 2010 7:55 AM (in response to 99jon)

          I had a similar problem on Saturday. Once I removed the Wacom software and drivers LTR3 worked fine.

           


          Gary

          • 2. Re: Lightroom 64 bit is closing down
            99jon Community Member
            99jon Jun 14, 2010 8:48 AM (in response to GRMorrison)

            Thank you Gary for the suggestion but I don’t have a graphics tablet and only use a mouse so it’s not a driver problem as far as I can tell. But I’m glad that solution worked in your case.

             

            I checked the installation and the Lightroom3.exe is correctly placed in Program Files and not

            Program Files (x86) which is where 32 bit software resides. So I right clicked the desktop icon and selected run as administrator, applied the change and voila!

             

            I launched the task manager to confirm Ligtroom 3 was running correctly which it is. Under the process tab any older software is shown with the *32 suffix.

             

            I hope this may be of help to others.

             

             

            　 

            • 3. Re: Lightroom 64 bit is closing down
              GRMorrison Community Member
              GRMorrison Jun 14, 2010 9:23 AM (in response to 99jon)

              Victoria Brampton (sp?) had a posting, maybe on her website, about some files to remove. Seems those trying found it useful.

               

               

              Good luck

               

               

              Gary