23 Replies Latest reply on Feb 15, 2011 4:14 AM by GargantulaKon

    Access Denied message in Flash CS5 help




        I had the problem with an Access Denied message when running community help and followed the technote instructions to re-install, but still had errors.


        Browsing the config files in my newly created folder for the chc app:


        %appData%\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1\Local Store\HelpCfg\en_US


        I find that the "baseURL" setting in Flash_11.0.helpcfg was set to: baseUrl="http://help.stage.adobe.com/"


        Which also shows the Access Denied error in the browser.


        Changing this to baseUrl="http://help.adobe.com/" seems to start it working and I get packages downloading etc.


        Not sure if the URL is right, but that helped me.