Captivate 4 (Windows7 & 64bit) Audio Issue

[AMT2007]

Hello,

I have read the Windows 7 & 64 bit thread about how Captivate 4 not work within a Windows 7/ 64-bit environment, some how it worked on this computer before I adopted it.  I am trying to record audio on a project and when I go into Audio-Setting--the input device area is greyed out and I can't select a device.  I have a Microsoft headset attached to the laptop by USB.  I also cannot click on the Calibrate input button because it is greyed out.

This laptop was used to create several Captivate 4 projects without any audio issues as far a I know.  I just adopted the laptop and unfortunately the previous user is no longer at this office.

Thanks,

AMT2007

[Lilybiri]

Hello,

Just to be sure: is the update installed? Check the version (should be 1658) or go into Help menu, Updates.

Lilybiri

[AMT2007]

Yes the update was downloaded.  4.0.1    Build 1658.

[Lilybiri]

Hello,

Did you start Captivate as Administrator?

Another workaround: try to start in XP-simulation mode.

Lilybiri

[AMT2007]

Hi Lilybiri,

I am running in Administrator mode and XP-compatability mode is turned on.

[Lilybiri]

Sorry, cannot think of something else. Do run CP4 on a Win7 64bit laptop but I'm using another microphon and seem to be lucky.

Lilybiri