USB Microphone not recognized - XP SP3

[ImTryingToLearn]

I have read all that I can find on this issue - I have Captivate 4 installed to the current version 4.01 build 1658.

While my mic (Plantronics DSP 400) is recognized by all other applications - Captivate does not.  I was using succesfully several months ago - wondering if the NSAudio.dll could be rolled back?  Appreciate ANY help and direction on this one as I have a need to complete a project.

[Captiv8r]

Hi there

Did you try what is outlined at the link below?

Click here to view

Cheers... Rick

Helpful and Handy Links Captivate Wish Form/Bug Reporting Form Adobe Certified Captivate Training SorcererStone Blog Captivate eBooks

[ImTryingToLearn]

Captiv8r - Thanks for the suggestion - I applied the suggested fix within the Link - still no recognition of the USB Plantronics DSP 400 microphone.  Default sounds are heard through the headset - the mute button is not enabled on the headset.