Why won't my published HTML file play?

[NTRayS]

Hello,

When I double click to play the published HTML, the browser page stays blank and I get the following errors:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6.4; hc; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDS; Tablet PC 2.0; .NET4.0C; .NET4.0E)
Timestamp: Tue, 29 Jun 2010 22:45:19 UTC

Message: Invalid character
Line: 1
Char: 1
Code: 0
URI: file:///C:/Users/rstein/AppData/Local/Temp/Temp1_Advanced-Trade-Management-ATM-Strategy-Parameters.z...

Message: 'SWFObject' is undefined
Line: 20
Char: 5
Code: 0
URI: file:///C:/Users/rstein/AppData/Local/Temp/Temp1_Advanced-Trade-Management-ATM-Strategy-Parameters.z...

Message: 'document.getElementById(...)' is null or not an object
Line: 34
Char: 3
Code: 0
URI: file:///C:/Users/rstein/AppData/Local/Temp/Temp1_Advanced-Trade-Management-ATM-Strategy-Parameters.z...

Is there anything I can do about this?

Thanks in advance.

Ray

[Captiv8r]

Hi there

When you copied the content to your web server, did you remember to copy the standard.js file as well? The output files are somewhat of a house of cards. Remove any single element and the process will fail.

Most often folks neglect to copy the standard.js file and it causes the behavior you are citing.

Cheers... Rick

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[NTRayS]

Hi Rick,

Thanks for the lightning fast response!

I am playing this directly from the .zip file that is created when published which does contain the SFO, HTML, and JS files.

I have also tried publishing to my desktop instead of the server to no avail.

It will work if I select Preview --> In Web Browser and I have tried copying these temp files to the server but that doesn't work either.

There have been no other issues with my other files created in Captiveate 4, however this file is one that was upgraded from Captivate 3.

Hopefully some of that information helps.

-Ray

[Captiv8r · Accepted solution]

Hi there

I don't believe you can do that. When you try to play a file from a zip, I believe only that file is extracted and opened. The dependent files remain locked inside the zip and the file you played cannot find them. I'll bet if you unzip the file into a folder THEN try to play the HTML file you will not see the issues.

Cheers... Rick

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