7 Replies Latest reply: Oct 19, 2010 2:01 PM by Franck Quenot RSS

    Epson Perfection 4990 Photo Scanner doen't show up in PSCS5

    Matthew A Kraus Community Member

      My Epson Perfection 4990 Photo Scanner does not show up in PSCS5.  I am running Windows 7 64 bit. The scanner has always worked fine in CS4 (it only worked in 32 bit in CS4, but that was OK) and works fine as a stand alone application.  The only problem I am having with it, is it is not being recognized in CS5.  I spoke with Epson, they checked the scanner out and found it to be working fine and say the problem is that CS5 doesn’t see it and it is an Adobe problem.  I am inclined to agree since it works well in CS4 and as a stand alone.  Any thoughts on how I can use it in CS5?

       

      Thanks,

      Matthew Kraus