23 Replies Latest reply: Oct 20, 2010 11:54 PM by dwinnie@adobe RSS

    Sorry, an error has occurred. Adobe Air not available


      I have tried to install this on two Mac machines and have been unable to do so. I get the same error message on both machines as follows:


                Sorry, an error has occurred.


                This application requires an update to Adobe AIR that is not available for your system.


                Please view the system requirements for Adobe AIR and update your system accordingly.


      Both computers meet and exceed by a wide margin the system requirements (e.g., Mac OS 10.6.3, i7 processor, 8 gigs RAM). Any ideas?