0 Replies Latest reply: Jul 25, 2010 2:05 PM by StatUnit RSS

    Error "print driver host for 32bit applications has stopped working"

    StatUnit Community Member

      Got this error when trying to "print" a gmail message to a pdf file. After some research (trial and error) I found that in my case this message is due to the subject line of the message generating an invalid Windows file name. Using the subject line to generate the filename is how GMail decides to generate the file name. I guess this is as good a strategy as any. I cannot think of a better strategy for GMail (would not want that "feature" changed).

       

      Solution: Forwarded message to myself with a subject line that does not generate an invalid Windows file name and then "printed" that forwarded message.

       

      Software: Adobe Acrobat Pro. OS: Win 7 64-bit. Application: Chrome accessing GMail. But I conjecture that this error message is not dependent on the specific configuration I have. For example, I recall having a failure when trying to do "print" a GMail message under 32-bit vista though I do not recall the error message (was very likely different :-). In that case I copied the message into Word and moved on leaving it as a mystery.

       

      Adobe solution (I suppose) is that Acrobat (distiller) needs to check the validity of the Windows file name and give back a rationale error message before passing to the OS.

       

      Hope this helps somone out there.